Box Office Representative

21 hours ago


Brooklyn, New York, United States Live Nation Worldwide, Inc. Full time

Job Summary

Live Nation Worldwide, Inc. is seeking a skilled Box Office Representative to join our team. As a key member of our event staff, you will be responsible for providing exceptional guest services and ensuring a seamless experience for concert-goers.

Key Responsibilities

  • Sell and collect admission tickets and passes from patrons at events.
  • Greet guests attending events who come to the box office.
  • Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
  • Provide accommodations for guests with special needs, including offering assistance to those who use wheelchairs.
  • Inform guests of the venue layout and direct them to restrooms, concession stands, and designated seats/sections.
  • Identify fake tickets or credentials and educate guests on where to purchase authentic tickets.
  • Settle seating disputes and help resolve other guest concerns.
  • Assist guests in finding seats, using flashlights if necessary.
  • Participate in the venue's sustainability program, including sorting waste and collecting recycling, and educate guests about our efforts.
  • Partner with fellow band members to close the venue after events, collecting recyclables and storing event equipment.
  • Maintain order, ensure safety rules are followed, and report any safety concerns to management.
  • Guide guests to the nearest exits or provide instructions in case of an emergency.

Requirements

  • Familiarity with Microsoft Office Suite.
  • Attention to detail, quality, and accuracy.
  • Strong relationship-building and communication skills.
  • Ability to work independently.
  • Excellent verbal and written communication skills.

About Us

Live Nation Worldwide, Inc. is a leading entertainment company that produces and promotes live music events around the world. We are committed to providing exceptional guest experiences and creating memorable moments for our fans.


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