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Front Desk Associate
2 months ago
We are a leading provider of senior living communities, dedicated to delivering exceptional care and services to our residents. Our mission is to create a warm and welcoming environment that fosters meaningful relationships and a sense of community.
Job SummaryWe are seeking a highly organized and customer-focused Front Desk Associate to join our team at The Watermark at Almaden. As a key member of our community, you will be responsible for providing exceptional service to our residents, families, and visitors. Your primary focus will be on creating a warm and welcoming atmosphere, ensuring that every interaction is positive and memorable.
Key Responsibilities- Front Desk Operations: Manage the front desk area, ensuring it is clean, organized, and well-stocked with necessary supplies.
- Customer Service: Provide exceptional service to residents, families, and visitors, responding to their needs and concerns in a timely and professional manner.
- Communication: Serve as a liaison between residents, families, and staff, ensuring that all communication is clear and effective.
- Administrative Tasks: Perform various administrative tasks, such as answering phones, responding to emails, and maintaining accurate records.
- Team Collaboration: Work closely with other departments to ensure seamless communication and coordination of services.
- 1-year experience in a customer-facing role
- Able to work weekends and holidays
- Able to work in a fast-paced environment
- Excellent communication and interpersonal skills
- Highly organized and able to multitask
- Ability to maintain confidentiality and handle sensitive information
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A supportive and collaborative work environment
- Recognition and rewards for outstanding performance
