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Sales Inside Service Representative

2 months ago

Manchester, New Hampshire, United States Aurora Technologies Full time

Aurora Technologies is currently seeking a highly skilled Sales Inside Service professional to join our team. As a Sales Inside Service Representative, you will play a crucial role in creating offers for our customers and sales consultants, as well as calculations that serve as a basis for comparison for the customer's purchasing decision.

**Key Responsibilities:**

  • Develop and maintain relationships with customers and sales consultants to understand their needs and preferences.
  • Create customized offers and calculations to meet customer requirements.
  • Process incoming license orders, including invoicing, to ensure timely and accurate delivery.
  • Communicate with our partner Atlassian to ensure seamless collaboration and customer satisfaction.
  • Maintain accurate and up-to-date records in our CRM system to track sales pipeline and customer interactions.

**Requirements:**

  • Strong communication and interpersonal skills to build and maintain relationships with customers and colleagues.
  • Ability to analyze customer needs and develop creative solutions to meet their requirements.
  • Proficiency in CRM systems and ability to maintain accurate records.
  • Excellent problem-solving skills to resolve customer issues and concerns.

**What We Offer:**

  • A dynamic and supportive work environment that fosters growth and development.
  • Competitive salary and benefits package.
  • Opportunities for professional growth and advancement.