Nutrition Service Assistant

4 weeks ago


West Linn, Oregon, United States Kaiser Permanente Full time
Job Summary

Under the guidance of the Department Manager or Supervisor, perform a variety of tasks necessary to ensure proper set up and delivery of meals, snacks, and supplies for patient food. Maintain food service areas in a clean and orderly manner. Assist in the collection of menus from patients. Communicate with Clinical Dietitians, Call Center, and Sunnyside Medical Staff in the provision of nutrition services to patients.

Essential Responsibilities
  1. Gather patient menus; obtain food preference, food allergy, and other information pertinent to the nutrition of the patient. Communicate such data to health professionals verbally and by recording information in the diet order.
  2. Assemble all food and tray items for patient tray set-up and ensures accuracy by matching printed meal tickets to tray items.
  3. Deliver trays, tube feedings, snacks, nourishments, and required supplies to the appropriate patient care unit, remove dirty trays, and outdated supplies.
  4. Responsible for answering dispatched calls on your communication device.
  5. Portion foods into individual portions required for patient needs. Labels and dates all food items.
  6. Stock ancillary kitchens on each nursing station with all dry supplies and food items according to par levels. Maintain and arrange supplies in an orderly and sanitary manner in each kitchen rotating supplies.
  7. Maintain sanitary standards in kitchen area designated for patient food service and apply proper food handling principles and techniques to maintain standards of food quality and comply with department policies.
  8. Assist supervisor or leadperson in gathering Quality Assurance data.
  9. Notify the leadperson or Department Director of equipment needing repair or maintenance and/or special patient food or supplies needed.
  10. Record temperatures for refrigerators and freezers and report discrepancies to Supervisor/Manager or designee.
  11. Submit request for orders to the appropriate person for office supplies, menus, and forms according to usage.
  12. Observe and maintain current knowledge of policies and procedures of department and facility.
  13. Perform other duties as determined by supervisor or leadperson that is directly related to job description.
Basic Qualifications
  • Experience: Minimum six (6) months of Customer service skills in a hospitality industry. Functions well in a self-directed team environment.
  • Education: High School Diploma or General Education Development (GED) required.
  • License, Certification, Registration: Certified Food Handler (in the state where care is provided).
Additional Requirements
  • Effective oral and written English language communication skills.
  • Demonstrated customer-focused service skills.
  • Demonstrated adaptability to changes in work environment and related assignments.
  • Demonstrated effective time-management skills.
  • Demonstrated ability to effectively communicate, problem-solve, and negotiate with multiple levels of staff and patients.
  • Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications
  • Experience in a Room Service environment.
  • Operation of Standard Kitchen appliances.
  • Computer skills.


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