Sales and Service Representative

4 days ago


Shelton, Connecticut, United States TCC Wireless Full time
Overview
TCC Wireless is a dynamic company that values customer relationships. As a Retail Sales Representative, you will play a key role in delivering exceptional service and driving sales revenue.

Compensation and Benefits
As a full-time Retail Sales Representative, you can earn up to $20/hour, including base pay and commission. Our benefits package includes medical, dental, and vision insurance, 401k match, phone service discounts, and opportunities for development and growth.

Key Responsibilities
The Retail Sales Representative is responsible for providing world-class customer service, meeting monthly revenue goals, building relationships with customers and colleagues, and maintaining store appearance and compliance with company policies. Key responsibilities include:
  1. Providing excellent customer service by greeting customers, answering phones, and assessing their needs.
  2. Driving sales revenue by acquiring new customer accounts, maximizing existing customers' accounts, and identifying revenue opportunities.
  3. Building relationships with customers and colleagues across all channels of the business.
  4. Working with store management to open, close, and operate the retail facility, including cash handling, inventory count, and deposits.
  5. Maintaining store appearance, back room, restrooms, and individual work area according to retail store standards.

Requirements
To be successful in this role, you should have a high school diploma or equivalent, at least 6 months of experience in retail and/or sales with a strong customer focus, and be legally authorized to work in the United States. You should also have reliable transportation and be able to stand for long periods of time on the sales floor.

About TCC Wireless
TCC Wireless is an equal opportunity employer committed to diversity and inclusion. We value employees who are passionate about creating long-lasting relationships and meaningful connections with our customers and colleagues.

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