Customer Service Representative

3 days ago


Shelton, Connecticut, United States Sapphire Marketing Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Sapphire Marketing.

We offer a competitive salary of $45,000 - $60,000 per year, depending on experience, and a dynamic work environment where you can grow your skills and advance in your career.

About the Role

The primary responsibility of this role is to manage sales and customer accounts in a retail environment. This includes working with new and existing customers who inquire about service promotions, maintaining strong knowledge of all products, pricing, and competitive offers, and providing excellent customer service.

Key Responsibilities

  • Sales and Account Management: Manage sales and customer accounts in a retail environment.
  • Customer Service: Work with new and existing customers who inquire about service promotions.
  • Product Knowledge: Maintain strong knowledge of all products, pricing, and competitive offers.
  • Communication: Provide excellent customer service through effective communication.
  • Training and Development: Attend training sessions to grow knowledge of products and develop customer service skills.

Requirements

  • A reliable vehicle and a valid driver's license.
  • Strong communication and interpersonal skills.
  • Basic computer skills and ability to learn new software.
  • An outgoing and friendly personality.
  • Detail-oriented and able to multitask.

Benefits

  • A competitive salary of $45,000 - $60,000 per year.
  • A dynamic work environment where you can grow your skills and advance in your career.
  • Full training provided to ensure your success in the role.


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