City Manager, DFW

6 days ago

Dallas, Texas, United States Dropoff Full time
About the Opportunity

We are seeking a highly motivated and organized City Manager to join our team in Dallas Fort Worth. As a City Manager, you will be responsible for ensuring excellence and consistency in local market operations, including continuous recruitment for employee and independent contractor drivers in assigned markets.

The ideal candidate will have a strong understanding of local market geographies and be able to analyze complex data to draw accurate conclusions and make business recommendations. You will work closely with Client Success, Account Management, and Dispatch leadership to optimize market performance and improve customer satisfaction.

This is an entry-level management position, and experience with last-mile logistics and medical services is a plus. The individual in this role will be expected to begin their work day at 6 AM CST and finish around 1:30 PM CST. The ideal candidate understands this is a contracted position.

Responsibilities:

  • Ensure proper supply of driver capacity to successfully manage customer delivery demand for assigned markets.
  • Recruit, train, and provide ongoing supervision of the local market driver fleet.
  • Provide ongoing development programs for drivers to ensure consistent success in meeting delivery KPIs.
  • Monitor daily order flow and driver performance to improve market performance.
  • Manage cost of service (driver and equipment fees) to strike and optimal balance between service performance and operating margins.
  • Work in partnership with Client Success, Account Management, and Dispatch leadership regarding market operational performance.

Requirements:

  • Proven ability to work independently and make good decisions with minimal direction.
  • Clear and precise communication skills - both written and verbal.
  • Strong leadership skills, with an ability to both serve and direct team activities.
  • Positive interpersonal skills, maintaining a positive attitude while working with individuals in different departments and in pressured situations.
  • Analytical skills – analyze complex data, draw accurate conclusions, make business recommendations.
  • Strong problem-solving skills, with an ability to react quickly and works well in a dynamic environment.

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