Concierge Services Representative

5 days ago


Downers Grove, Illinois, United States Extended Stay Full time

About Us

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Extended Stay is a leading provider of extended-stay accommodations, offering a unique and convenient living experience for our guests. As a Guest Ambassador, you will play a key role in delivering exceptional customer service and exceeding guest expectations.

Compensation Package

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The estimated salary for this position is $50,000 - $65,000 per year, depending on experience.

Key Responsibilities

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Your key responsibilities will include:

  • Assisting guests at all times and responding to guest requests with diligent follow through
  • Assisting and providing reasonable accommodations in response to guest requests
  • Processing reservations, registration, payment, and departures following company guidelines

Requirements

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To succeed in this role, you will need excellent communication skills, a warm and welcoming demeanor, and the ability to multitask in a fast-paced environment. Prior customer service experience is preferred.

Benefits

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We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.



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