Service Department Director

3 weeks ago


Washington, United States Ss Eq Inc Full time

S.S. Equipment, a leading New Holland dealership, seeks a seasoned Service Manager to oversee our Quincy and Othello shops. The ideal candidate will lead a team of Service Technicians, prioritize work orders, and deliver exceptional customer service. Key responsibilities include:

* Scheduling and prioritizing service work
* Assigning jobs to technicians based on their skills and knowledge
* Ensuring compliance with dealership and corporate training policies
* Analyzing shop performance metrics and identifying areas for improvement
* Maintaining a safe work environment

Requirements:

* Agricultural background
* Technician experience
* Excellent customer service skills
* Ability to prioritize and multitask
* Computer skills with the ability to learn new software
* Prior Service Manager experience at an equipment dealership is a plus

If you're a motivated and organized individual with a passion for agriculture and customer service, we encourage you to apply.


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