Retail Store Operations Manager

1 day ago

Avon, Ohio, United States Ocean State Job Lot Full time

About the Role:

The Store Area Supervisor at Ocean State Job Lot is responsible for overseeing the daily operations and merchandising of assigned areas. This role ensures smooth freight flow while prioritizing exceptional customer experiences, all under the guidance of a designated Team Leader.

Key Responsibilities:

  • Customer Service: Champion exceptional customer service for diverse clientele, fostering a welcoming and inclusive environment through exemplifying the T.R.E.A.T. model.
  • Customer Resolution: Bridge the gap between customers and corporate customer service, ensuring effective resolution for all.
  • Customer Initiatives: Promote Company-wide customer initiatives (e.g., donations, loyalty programs, promotions).
  • Scheduling: Create effective work schedules for your assigned area.
  • Team Guidance: Provide guidance and support to your team to ensure task completion and cultivate a collaborative, motivating environment.
  • Training: Support training for store associates in your area, fostering opportunities for growth across all levels.
  • Merchandise Presentation: Manage merchandise presentation, ensuring timely adherence to Company guidelines.
  • Signage and Ticketing: Maintain accurate signage and ticketing, exercising control through proper ordering, backroom stock management, and sales floor flow.
  • Inventory Management: Verify pricing accuracy of incoming shipments, report errors and discrepancies, and perform daily manifest checks.
  • Priority Items: Identify, separate, and display priority items effectively.
  • Packaways and Returns: Handle packaways, Return To Warehouse shipments, transfers, recalls, and returns in accordance with Company policies.
  • Store Safety and Maintenance: Uphold all store safety and maintenance standards.
  • Store Operations: When designated, supervise store operations, including opening and closing procedures.
  • Cash Handling: Operate a cash register as needed.
  • Company Policies: Adhere to all Company policies and procedures.

Qualifications:

  • Experience: 1 or more years professional experience in other retail environments required.
  • Customer Service Experience: Prior customer service experience, training experience, and prior merchandise ordering, receiving, stocking, and maintenance experience in other retail environments is preferred.
  • Computer Skills: Computer skills (i.e., Google platform, including, but not limited to, Email, Sites, Slides, Drive, Docs, Sheets; and Qlik).
  • Availability: Availability to work as needed by the business including nights and weekends.
  • Age Requirement: Must be 18 years of age or older.

Work Environment:

  • Physical Demands: Work primarily in a climate controlled environment with minimal safety and health hazard potential. This position requires extended periods of moving, remaining stationary, ascending, descending, and positioning oneself to complete various tasks throughout the shift.
  • Sedentary Activities: Some sedentary activities and near vision use for reading and computer use.
  • Physical Activities: Responsible for physical activities including using hand tools, ascending or descending a ladder, moving, reaching, and lifting on a frequent basis: Should be able to lift 35 lbs on a regular basis.
  • Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Retail Area Team Leader

    1 week ago

    Avon, Ohio, United States Ocean State Job Lot Full time

    Job SummaryThe Area Team Leader is a key member of the Ocean State Job Lot team, responsible for the timely and consistent execution of all merchandising, operational, and human resource policies and procedures within a designated retail location.Key ResponsibilitiesStrategic Leadership: Promote the assigned store's strategic vision in line with that of...

  • Store Operations Manager

    1 week ago

    Avon, Ohio, United States Ocean State Job Lot Full time

    Job SummaryThe Area Team Leader is a key member of the Ocean State Job Lot team, responsible for the timely and consistent execution of all merchandising, operational, and human resource policies and procedures within a designated retail location.Key ResponsibilitiesDevelop and implement strategic plans to drive store profits and achieve sales goals.Manage...

  • Retail Store Manager

    5 days ago

    Avon, Ohio, United States Spectrum Full time

    About the RoleSpectrum is seeking a highly motivated and experienced Retail Store Manager to lead our team and drive sales and customer satisfaction. As a key member of our retail team, you will be responsible for inspiring and empowering your team to exceed sales goals, while delivering exceptional customer service and building strong relationships with our...

  • Retail Store Manager

    2 days ago

    Avon, Ohio, United States Spectrum Full time

    About the RoleSpectrum is seeking a highly motivated and experienced Retail Store Manager to join our team. As a key member of our sales team, you will be responsible for leading a team of sales representatives to achieve sales targets and provide exceptional customer service.Key ResponsibilitiesTeam Leadership: Lead a team of sales representatives to...

  • Retail Store Leadership Opportunity

    10 hours ago

    Avon, Ohio, United States Spectrum Full time

    About the Role:Spectrum is seeking a highly motivated and experienced Retail Store Manager to lead our retail team in delivering exceptional customer experiences and driving sales growth. As a Retail Store Manager, you will be responsible for inspiring and developing your team, building strong relationships with customers, and driving business results.Key...

  • Automotive Store Manager

    1 day ago

    Avon, Ohio, United States Mavis Tire Supply Full time

    About the PositionWe are seeking a highly motivated and experienced Automotive Store Manager to join our team at Mavis Tire Supply. As a key member of our management team, you will be responsible for driving sales, managing inventory and expenses, and leading a team of technicians and mechanics to ensure the timely and safe completion of high-quality vehicle...

  • Assistant Store Manager

    2 weeks ago

    Avon, Ohio, United States Extra Space Storage Full time

    Store Operations Manager OpportunityWe are seeking a highly motivated and experienced Store Operations Manager to join our team at Extra Space Storage. As a Store Operations Manager, you will play a critical role in ensuring the smooth operation of our store, providing exceptional customer service, and driving sales growth.Key Responsibilities:Provide...

  • Retail Customer Engagement Manager

    2 weeks ago

    Avon, Ohio, United States Michaels Full time

    Position OverviewRole Summary: As a key member of our team, you will be responsible for delivering an exceptional shopping experience while overseeing the cashier operations and ensuring adherence to our brand standards.Key Responsibilities:Deliver a customer-focused shopping experience by managing the cashier area effectively and upholding our brand...

  • Retail Operations Supervisor

    2 weeks ago

    Avon, Ohio, United States Party City Full time

    Position Overview JOIN OUR CELEBRATION At Party City, we bring joy to our clients by facilitating the creation of memorable experiences. Our focus is on the Customer. As a Retail Operations Supervisor, you will set the standard and embody the enthusiasm that resonates with our customers while ensuring a remarkable shopping journey. Our extensive...

  • Annual Department Manager

    1 day ago

    Avon, Ohio, United States Petittigardencenter Full time

    **Job Summary**We are seeking a highly motivated and experienced Annual Department Manager to lead our retail team at Petitti Garden Center. **Key Responsibilities**• Manage the daily operations of the Annual department, ensuring exceptional customer service and a high level of sales performance.• Lead by example, demonstrating a strong work ethic and a...

  • Store Operations Director

    1 week ago

    Avon, Ohio, United States Domino's Franchise Full time

    Job DescriptionJob Summary:We are seeking a highly motivated and experienced Lead Operations Manager to join our team at Domino's Franchise. As a key member of our management team, you will be responsible for driving store operations, financial success, and team growth.Key Responsibilities:Manage store operations to ensure exceptional customer service and...

  • Assistant Store Manager

    4 hours ago

    Avon, Ohio, United States Extra Space Storage Full time

    About Extra Space StorageWe are a leading provider of self-storage solutions, with a strong focus on customer satisfaction and employee development.Job SummaryWe are seeking a highly motivated and customer-focused Assistant Store Manager to join our team. As a key member of our store operations team, you will be responsible for delivering exceptional...

  • Assistant Manager for Retail Operations

    2 weeks ago

    Avon, Ohio, United States JCSI Full time

    ASSISTANT MANAGER FOR RETAIL OPERATIONSSalary- From $60K- commensurate with experienceOverviewAt JCSI, we recognize the vital role of foodservice professionals and aim to be their most reliable partner. We are in search of a seasoned Assistant Manager to ensure our branch operates seamlessly. If you possess a background in food service or grocery...

  • Assistant Manager for Retail Operations

    2 weeks ago

    Avon, Ohio, United States JCSI Full time

    ASSISTANT MANAGER FOR RETAIL OPERATIONSSalary- From $60K- commensurate with experienceOverviewAt JCSI, we recognize the vital role of foodservice professionals and aim to be their most reliable partner. We are in search of a seasoned Assistant Manager to ensure our branch operates seamlessly. If you possess experience in the food service or grocery...

  • Assistant Manager for Retail Operations

    2 weeks ago

    Avon, Ohio, United States JCSI Full time

    ASSISTANT MANAGER FOR RETAIL OPERATIONSSalary- From $60K- commensurate with experienceOverviewAt JCSI, we recognize the importance of foodservice professionals and aim to be their most reliable partner. We are currently in search of a skilled Assistant Manager to ensure our branch operates efficiently. If you possess experience in the food service or grocery...

  • Retail Operations Supervisor

    1 week ago

    Avon, Ohio, United States Extra Space Storage Full time

    Become a key player as a Retail Operations Supervisor In the role of Retail Operations Supervisor, you will join a vibrant team that values diversity and fosters a positive work environment. We provide attractive compensation, a healthy work/life balance, opportunities for career advancement, and a comprehensive benefits package designed to enhance your...

  • Customer Service Associate in Retail

    2 weeks ago

    Avon, Ohio, United States Michaels Full time

    Position OverviewAs a vital member of our retail team, you will be responsible for delivering exceptional customer service while assisting shoppers in locating products and enhancing their shopping experience.Key ResponsibilitiesProvide friendly assistance to customers in finding products and solutions.Ensure a swift and pleasant checkout process, adhering...

  • Assistant Manager

    1 day ago

    Avon, Ohio, United States Dunkin' - Avon Full time

    About the RoleWe are seeking a highly motivated and experienced Assistant Manager to join our team at Dunkin' - Avon. As an Assistant Manager, you will play a key role in the day-to-day operations of our restaurant, ensuring that every shift runs smoothly and efficiently.Key ResponsibilitiesAssist the Restaurant Manager in overseeing the daily operations of...

  • Retail Support Team Member

    1 week ago

    Avon, Ohio, United States Michaels Full time

    Position OverviewAs a vital member of our retail team, you will deliver exceptional customer service, assisting shoppers in navigating our store and finding the products they need. Your role will ensure that every customer enjoys a quick and pleasant checkout experience.Key ResponsibilitiesAssist customers in locating products and provide effective solutions...

  • Customer Service Operations Supervisor

    2 weeks ago

    Avon, Ohio, United States Michaels Full time

    Position OverviewRole Summary: As a key member of our team, you will be responsible for enhancing the customer experience by overseeing the cashier operations and ensuring that our brand commitments are met.Key Responsibilities:Deliver a customer-focused shopping experience by managing the efficiency of the cashier area and upholding our brand values.Guide...