Academic Guidance Specialist

3 weeks ago


Wichita Falls, Texas, United States WSU Tech Full time
Job Description

At WSU Tech, we are dedicated to promoting quality higher education and leadership in workforce training that supports economic development for a global economy. Our experienced faculty and staff are committed to helping students achieve their goals by providing hands-on experience, state-of-the-art facilities, and individualized support and guidance. We operate in a values-based culture and strive towards our behaviors in everything we do.

Key Responsibilities:

  • Support efforts to convert prospective students into enrolled students through outreach and follow up in order to meet enrollment goals.
  • Assist students through the enrollment process by helping them understand how to do business with the college and be ready to learn on the first day of class.
  • Advise and assist students in the selection and scheduling of courses.
  • Help students understand the available support services at the college as well as community organizations in order to maximize their opportunity for success.
  • Maintain knowledge of all College programs and resources; maintain academic records and information in the ERP system.
  • Provide students with information via virtual or in person, phone, email, and U.S mail.

Requirements:

  • Associate Degree required; Bachelor's preferred.
  • Two or more years of professional experience working in higher education, preferred.
  • Must have unrestricted licensure in state of Kansas to operate personal vehicle, as well as a driving record which meets WSU TECH insurance standards.
  • Ability to work with a diverse population.
  • Self-starter who is motivated to assist the college accomplish goals of recruiting and informing prospective students of their options with the college.
  • Ability to maintain calm and positive demeanor in stressful situations.
  • Excellent, customer oriented, written and verbal communication skills.
  • Ability to work independently with little supervision.
  • User-level knowledge of Outlook, Word and Excel required.
  • Ability to prioritize with strong organization skills.
  • An operating knowledge of Student Services software, such as Banner, is required within three months of entering the position.

Benefits:

WSU Tech is committed to inclusive and equitable practices to create an environment and culture where students and employees thrive. We acknowledge that through valuing diverse identities, experiences, talents, and gifts, we excel by fulfilling our mission to create a talent pipeline, establish workforce equity, and improve economic prosperity for our community. WSU Tech is an Equal Opportunity Employer.



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