Regional Sales Consultant

2 weeks ago

Duluth, Minnesota, United States WEG Full time
About the Position:

WEG Electric Corp. is excited to announce an opening for a Regional Sales Consultant to become a vital part of our team. This position is designed to provide essential support and direction to our clientele and external sales teams, ensuring an outstanding customer journey.

Key Responsibilities:
  • Act as the primary liaison between WEG and our customers, guiding them and external teams through the intricacies of our operations to guarantee a seamless and comprehensive customer experience.
  • Handle and manage customer inquiries (via various communication channels) and actively engage all company resources to address customer needs effectively.
  • Continuously enhance knowledge of WEG's product catalog to promptly and confidently assist with customer application requests.
  • Assess and manage inquiries to provide accurate pricing, stock availability, and necessary modifications or engineering specifications to present suitable product options.
  • Process customer orders (through multiple communication methods), ensuring all details are verified to support order precision, timely delivery, and customer satisfaction.
  • Proactively follow up on opportunities to confirm that all customer expectations are met.
  • Oversee all designated accounts to ensure the customer base aligns with company objectives.
  • Coordinate with and support a designated group of external sales representatives, focusing on eliminating barriers to enhance their capacity for new business development.
  • Lead the onboarding process for new clients and nurture those accounts until they transition to a team-managed account.
  • Perform additional duties and tasks as assigned.
Qualifications:
  • High School diploma and/or a minimum of 1 year of experience in customer support or external sales assistance.
Skills and Knowledge:
  • Proficient in Microsoft Office applications.
  • Moderate understanding of industry trends, market dynamics, and customer expectations.
  • Basic knowledge of products and their applications.
  • Familiarity with the product catalog.
  • Effective phone communication skills for customer interactions.
Experience:
  • At least 1 year of experience in customer support or assisting external sales teams.
About WEG Electric Corp.

WEG is recognized as the largest industrial electric motor manufacturer in the Americas and ranks among the leading electric motor manufacturers globally, producing over 21 million units each year. Established in 1961, WEG operates primarily in the capital goods sector, encompassing five main business areas: Motors, Energy, Automation, Coatings, and Transmission & Distribution. We provide comprehensive solutions for electric motors, variable frequency drives, soft starters, controls, panels, transformers, and generators. With a corporate office in Duluth, GA, and manufacturing facilities across several states, WEG employs over 30,000 individuals worldwide. For more information, please visit our website.

We offer a supportive work environment, competitive compensation, and a comprehensive benefits package. All candidates must submit an updated resume and complete our application to be considered for this position. Candidates must be authorized to work in the United States. WEG does not provide visa sponsorship for this role.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran status, or other protected characteristics.

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