Insurance Customer Service Representative

1 week ago


Columbus, Ohio, United States Shop Once Insurance Full time
Job Summary

We are seeking a highly skilled and customer-focused Insurance Customer Service Representative to join our team at Shop Once Insurance. As a key member of our front desk team, you will be responsible for providing exceptional service to our clients, answering their insurance-related questions, and assisting with various administrative tasks.

Key Responsibilities
  • Provide top-notch customer service to our policyholders, answering their questions and resolving their concerns in a timely and professional manner.
  • Process payments, file claims, and assist clients with various insurance-related tasks.
  • Generate quotes, produce new business, and cross-sell other lines of insurance to our clients.
  • Assist with gathering insurance leads, networking, and marketing efforts to grow our business.
  • Work closely with our team to ensure seamless communication and exceptional service to our clients.
About Us

Shop Once Insurance is a reputable Ohio-based independent insurance agency serving families and businesses for over 40 years. We provide a wide range of insurance products, including auto, home, life, and business insurance, to the greater Dayton-Cincinnati area.

We are committed to providing our clients with personalized service, expert advice, and competitive rates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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