Sales Associate for Retail Store
2 weeks ago
As a vital member of our team, the Retail Sales Associate will embody Blick's dedication to our clientele, the Arts, and our community. This position is centered around delivering exceptional customer service by engaging with customers and sharing valuable product insights, ultimately contributing to our sales objectives. Key responsibilities include operating the point of sale system, maintaining store cleanliness, merchandising, pricing, and ensuring compliance with all company policies and procedures.
Key Responsibilities:
- Exhibit a positive, enthusiastic demeanor in all customer interactions.
- Deliver outstanding customer service by following the Blick Selling Cycle.
- Warmly greet customers, ensuring all artists feel welcomed in our stores.
- Identify customer needs through engaging and open-ended questions.
- Recommend products that meet customer needs and suggest complementary items.
- Inform customers about current promotions and new arrivals.
- Act as an ambassador for Custom Services, providing information on our framing, custom canvas, and printing offerings.
- Facilitate a smooth checkout process, ensuring customers feel valued and informed about our Preferred Program.
- Exceed customer expectations by going the extra mile.
- Utilize our website to assist customers in ordering products as necessary.
- Complete training programs including Blick Onboarding Training, Blick Sales Training, Custom Services Training, and Outreach Opportunities.
- Assist with merchandise setups, demonstrating knowledge of visual standards and techniques, while maintaining store presentation as directed by management.
- Follow instructions and manage tasks efficiently to meet deadlines while providing an exceptional customer experience.
- Report low stock levels, inventory issues, and customer product requests to management as needed.
- Positive, proactive, and professional attitude.
- Ability to work independently and collaboratively within a team.
- Strong communication skills.
- Flexibility to work varied schedules, including evenings, weekends, and holidays as required.
- Adherence to company dress code.
- Consistent attendance in line with retail attendance policies.
- Enhances Service Standards
- Fosters High-Performing Teams
- Demonstrates Leadership
- Upholds Core Values
- Values People
- This role does not involve supervisory duties.
- Must be capable of lifting and carrying up to 50 pounds, following appropriate lifting techniques and safety protocols.
- Requires prolonged periods of walking, standing, and climbing ladders.
- Minimal local travel may be necessary.
- High School Diploma or equivalent.
- At least 6 months of experience in retail, sales, or customer service.
- This job description is not exhaustive and may be subject to change at any time.
- 401K & Profit Sharing Plan
- Incentive Bonus Plans
- Paid Time Off
- Employee Discount
The pay range provided is in compliance with applicable laws and is specific to this location. Pay rates may vary in other areas.
- $15.50 per hour + Sales Incentives
Blick Art Materials, established in 1911, is a family-owned business and the largest provider of art supplies in the United States.
Our Mission...
At Blick Art Materials, we are committed to supporting the Visual Art Community by offering a vast selection of art supplies at competitive prices. With a focus on exceptional service and integrity, we aim to equip artists, educators, students, and our employees with the resources, support, and training necessary to thrive creatively.
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