Customer Service Supervisor

3 weeks ago


Van Nuys, California, United States Sean's Auto Care Full time
Job Summary

Sean's Auto Care is seeking an experienced Service Manager to join our team. As a key member of our auto operations team, you will be responsible for delivering exceptional customer experiences while ensuring our auto operations run smoothly.

Key Responsibilities:
  • Evaluate customer service needs and develop personalized solutions.
  • Collaborate with technicians to ensure efficient and effective vehicle repairs.
  • Maintain open communication with customers throughout the service process.
  • Resolve customer inquiries and issues promptly.

Compensation:
  • $120,000 annual salary.
  • Performance-based pay structure with opportunities for advancement.
  • Ongoing training and professional development opportunities.
  • A comprehensive benefits package, including medical benefits and retirement savings plan.
  • Paid time off and holidays to maintain a healthy work-life balance.


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