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Distribution Administrator

1 month ago

Orlando, Florida, United States TalentBurst Full time
TalentBurst is seeking a highly organized and detail-oriented Distribution Administrator - Spares Order Management Specialist to join our team in Orlando. In this role, you will be responsible for managing spares orders from receipt to delivery, ensuring timely and accurate processing of customer quotations, sales orders, and invoicing.

Key Responsibilities:
• Manage spares order lifecycle, including quotation, sales order entry, order acknowledgement, order changes, order status, and invoicing.
• Verify accuracy and completeness of customer data, part numbers, quantities, pricing, shipping instructions, terms, and delivery dates for all spares orders.
• Collaborate with internal teams to ensure on-time shipment and meet delivery commitments.
• Identify potential issues before they arise and take corrective action to eliminate risks.
• Develop and maintain positive relationships with customers through effective communication, conflict resolution, and issue management.
• Analyze and report delivery performance metrics, track backorders, and proactively coordinate resolutions.
• Address customer complaints for rejected or disputed shipments or invoices, including tracking shipments, issuing RMA's, credit memo's, and exchange orders.

Requirements:
• AA/AS degree in a related field and a minimum of one (1) year of related experience, or a high school diploma/GED with at least two (2) years experience or a comparable combination of relevant education and experience.
• Previous spare parts support experience in the airline and/or electronics manufacturing & repair industry preferred.
• Strong written and verbal communication skills; must speak, read, and write English fluently.
• Results-oriented with strong organizational skills and attention to detail.
• Ability to work independently and as a self-starter, multitask, and prioritize tasks effectively.

Estimated Salary: $60,000 - $80,000 per annum based on location and experience.