Senior Retail Associate

2 months ago


Chevy Chase, Maryland, United States The Cannabist Full time
Job Title: Senior Retail Associate

At The Cannabist Company, we are seeking a highly skilled and experienced Senior Retail Associate to join our team. As a key member of our dispensary team, you will be responsible for providing exceptional customer service, promoting and maintaining positive customer relations, and ensuring a seamless shopping experience for our patients.

Key Responsibilities:
  • Ensure all intake forms and paperwork are properly completed and filed correctly, and enter all relevant information into company databases for future reference.
  • Confirm patient purchase limits prior to admission into the consultation area and dispensary.
  • Provide exceptional customer care by promoting and maintaining positive customer relations.
  • Respond to customer inquiries and requests for product information, training, and general assistance.
  • Manage patient records through the use of state and company databases.
  • Fulfill customer orders and ensure timely delivery of products.
  • Responsible for the sales and promotion of all products, including building and maintaining a high level of integrity and trust for specific products.
Requirements:
  • Must be at least 21 years of age.
  • Associates or bachelor's degree preferred.
  • 4 years of direct customer service experience required.
  • Retail experience preferred.
  • Experience as a key holder/lead preferred.
  • Experience with Point-of-Sales systems.
  • Understanding of and experience with Windows Operating System, Microsoft Outlook.
About The Cannabist Company:

The Cannabist Company is one of the most experienced cultivators, manufacturers, and providers of cannabis products and related services, with licenses in 14 U.S. jurisdictions. We operate 104 facilities, including 81 dispensaries and 23 cultivation and manufacturing facilities. Our company offers a comprehensive benefits package, ongoing training opportunities, and a commitment to diversity and equity inclusion.



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