Senior Retail Associate

3 weeks ago


Chevy Chase, Maryland, United States The Cannabist Full time
Job Summary

We are seeking a highly skilled and experienced Senior Retail Associate to join our team at The Cannabist Company. As a key member of our dispensary team, you will be responsible for providing exceptional customer service, promoting and maintaining positive customer relations, and ensuring a seamless shopping experience for our patients and customers.

Key Responsibilities
  • Customer Service: Provide exceptional customer service by promoting and maintaining positive customer relations, responding to customer inquiries, and resolving any issues in a timely and professional manner.
  • Product Knowledge: Develop and maintain a high level of product knowledge, including the features, benefits, and uses of our products, to effectively promote and sell our products to customers.
  • Inventory Management: Assist with the management of inventory, including receiving, stocking, and rotating products, to ensure that our shelves are always fully stocked and our products are always available to our customers.
  • Point-of-Sale (POS) System: Operate the POS system to process sales, manage inventory, and maintain accurate records of sales and customer interactions.
  • Team Collaboration: Work collaboratively with other team members to achieve sales goals, provide excellent customer service, and maintain a positive and productive work environment.
Requirements
  • Age: Must be at least 21 years of age.
  • Education: Associate's or bachelor's degree preferred.
  • Experience: 4 years of direct customer service experience required, with retail experience and experience as a key holder/lead preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and experience with Point-of-Sale systems and Windows Operating System.
About The Cannabist Company

The Cannabist Company is one of the most experienced cultivators, manufacturers, and providers of cannabis products and related services, with licenses in 14 U.S. jurisdictions. We operate 104 facilities, including 81 dispensaries and 23 cultivation and manufacturing facilities, and offer a comprehensive benefits package, ongoing training opportunities, and a commitment to diversity and equity inclusion.



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