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Customer Service Specialist

2 months ago

Palos Heights, Illinois, United States Erik Nelson - State Farm Agent Full time
Office Representative Position at Erik Nelson - State Farm Agent

We are seeking a committed individual to fill the role of Office Representative at Erik Nelson - State Farm Agent. This position is ideal for those who thrive on meaningful interactions and are passionate about delivering outstanding customer service.

Key Responsibilities:
  • Establish and nurture robust relationships with clients.
  • Provide timely, accurate, and friendly assistance to customers, addressing questions regarding insurance policies, coverage details, and modifications.
  • Guide clients through available insurance solutions via a tailored consultation process.
  • Generate potential leads, coordinate appointments, and suggest appropriate products and services.
  • Exhibit a strong work ethic and commitment to achieving success consistently.
Advantages of Being Part of Our Agency:
  • Participation in a Simple IRA plan.
  • Attractive salary with opportunities for commission and bonuses.
  • Paid leave for personal and vacation days.
  • Opportunity for professional development and advancement within our agency.
Qualifications:
  • Previous experience in sales is advantageous.
  • Demonstrated success in meeting sales objectives.
  • Interest in customizing marketing approaches to align with client needs.
  • Excellent communication and interpersonal skills.
  • Dedication to assisting clients in managing risks and achieving their financial aspirations.
  • Customer-oriented approach.
  • Strong organizational skills and self-motivation.
  • Proficiency in various software applications.
  • Detail-oriented with a proactive approach to problem-solving.
  • Able to collaborate effectively within a team.
  • Capable of multitasking and delivering engaging presentations.
  • Possession or willingness to obtain Property and Casualty as well as Life and Health licenses.