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Client Relations Specialist

2 months ago

Glen Allen, Virginia, United States Massage Envy Franchising, LLC Full time
Where Exceptional Careers Flourish

At Massage Envy Franchising, LLC, we are dedicated to enhancing the well-being of our clients through exceptional service and support. We are looking for individuals who possess a strong passion for sales and wellness to join our team.

Key Responsibilities:
- Introduce clients to our comprehensive Wellness Program, assisting them in making informed decisions about their wellness journey.
- Deliver outstanding customer service, ensuring each client feels valued and appreciated.
- Educate clients on the benefits of Total Body Care, promoting new and enhanced services while encouraging retail purchases based on professional recommendations.
- Facilitate clinic operations by welcoming clients, managing appointments, and addressing inquiries efficiently.
- Foster and maintain a loyal client base through personal interactions and outreach.

What We Offer:
- Competitive base pay ranging from $14 to $16 per hour, along with unlimited sales commissions and service bonuses.
- Comprehensive healthcare benefits, including medical, dental, and vision coverage.
- 401(k) plan with employer matching.
- Paid time off for full-time employees.
- Employee Assistance Program for personal support.
- Flexible scheduling to promote a healthy work-life balance.
- Extensive training on products and services.
- Monthly complimentary massage, skincare, or stretch service.
- 40% discount on all retail products.

Ideal Candidates:
- Possess strong communication skills and can easily connect with clients, recommending services and products with confidence.
- Enjoy meeting new people and building lasting relationships.
- Have a high school diploma (or equivalent) and preferably some experience in retail or sales.
- Exhibit critical thinking abilities, proficient math and computer skills, and the capacity to multitask.
- Are advocates for holistic care with a basic understanding of massage and skincare services.

If you are passionate about wellness and sales, we invite you to explore this opportunity with us.