Complaints Operations Manager

3 days ago


Lebanon, Tennessee, United States Permobil Full time
Company Overview

Permobil is a global leader in advanced rehabilitation technology, dedicated to improving the quality of life for individuals with disabilities.

Salary and Benefits

The estimated annual salary for this position is $85,000-$110,000, depending on experience. Permobil offers a comprehensive benefits package, including health insurance, retirement savings, and paid time off.

Job Description

This is a supervisory role that requires leadership skills, analytical thinking, and effective communication. The successful candidate will oversee the daily activities of the Complaint Analyst team, ensuring timely and accurate complaint processing. This position interacts closely with Customer Experience and the Global Complaints Committee.

Required Skills and Qualifications

The ideal candidate has at least 3 years of complaint handling or customer service experience, with a proven track record of success. A Bachelor's degree is preferred, but not required. Strong analytical, organizational, and communication skills are essential for this role.

Benefits

In addition to the competitive salary and benefits package, Permobil offers a dynamic and inclusive work environment that values diversity and innovation. As a pioneer in the field of rehabilitation technology, we're committed to making a positive impact on people's lives.

We collaborate with colleagues across borders to innovate for individuals, and our impact could lead to change around the world. We want everyone who works for us to have a lifestyle they love - at work and beyond.

As part of our team, you'll be empowered to make a difference every day, working towards a common goal of creating life-changing mobility solutions. You'll be part of a global community that's passionate about pushing boundaries and delivering innovations that improve lives.


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