Care Management Extender Manager

3 days ago


Burlington, North Carolina, United States Vaya Health Full time
Care Management Extender Manager

Vaya Health is seeking a highly skilled Care Management Extender Manager to oversee the operation, communication, and problem-solving of our Care Management Extenders. This role is responsible for ensuring the team is working collaboratively, meeting expectations, and providing exceptional support to our members.

Key Responsibilities:
  • Manage the Care Management Extender team, ensuring training needs are met and the team is working effectively.
  • Supervise and administer oversight of team members, providing coaching and guidance to ensure continuous improvement.
  • Collaborate with care managers and supervisors to ensure seamless communication and coordination.
  • Participate in Care Management Department meetings and contribute to the development of departmental initiatives.
  • Represent Vaya Health at community stakeholder meetings and events.
Requirements:
  • High school diploma or GED required; 5 years of experience in a Care Management Extender or similar role, and 2 years of leadership experience.
  • Must be at least 18 years of age and trained in Tailored Care Management.
  • Meet one of the following requirements: lived experience with an I/DD or TBI, Certified Peer Support Specialist, parent/guardian of an individual with an I/DD or TBI, or 2 years of paid experience performing Care Management functions.
Preferred Qualifications:
  • Certified PSS (Peer Support Specialist) and/or WRAP (Wellness Recovery Action Plan) Facilitator.
What We Offer:
  • Competitive salary based on qualifications and experience.
  • Exempt position, not eligible for overtime compensation.

Vaya Health is an equal opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive work environment.



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