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Quality Assurance Associate

2 months ago

Burlington, North Carolina, United States Food Lion Full time
Job Summary

We are seeking a highly motivated and detail-oriented Quality Assurance Associate to join our team at Food Lion. As a Quality Assurance Associate, you will play a critical role in ensuring that our stores maintain the highest standards of quality and cleanliness.

Key Responsibilities
  • Maintain a clean and safe shopping environment by adhering to Food Lion's standard practice manual and minimizing shrink through proper utilization of standard practice.
  • Provide exceptional customer service by creating a positive shopping experience through fast, friendly, and accurate interactions.
  • Perform daily cleaning tasks, including sweeping and cleaning floors, and maintaining the store's mop room.
  • Conduct weekly cleaning of the Produce, Market, and Deli Departments.
  • Identify and implement efficient ways to improve job performance and reduce costs.
  • Follow QA daily checklists and sanitation standards set by Food Lion.
  • Adhere to company guidelines, policies, and standard practices.
  • Ensure compliance with local, state, and federal regulations.
  • Wear the Food Lion uniform and maintain a neat and clean appearance while adhering to the Food Lion dress code.
Requirements
  • High school graduate or equivalent preferred.
  • Excellent interpersonal, organizational, communication, and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.
  • Ability to use technical information to solve problems.
  • Must meet minimum age requirements to perform specific job functions.
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.