Customer Engagement Representative

2 weeks ago


Boulder, Colorado, United States Hajoca Corporation Full time
Position Overview:
This role serves as a vital support function for our showroom team, with the potential to evolve into a full-time sales position.

Key Responsibilities:
- Provide expert assistance in product selection and design advice to showroom clientele.
- Ensure exceptional customer satisfaction to meet or exceed established sales and profit objectives.
- Manage incoming calls, greet customers, and handle customer service inquiries.
- Perform order entry, provide price quotes, and qualify customer needs.
- Offer clerical support to the sales team, demonstrating strong organizational and analytical skills.
- Deliver accurate information regarding product specifications, suitability, pricing, and availability.
- Process sales orders and bids, expedite purchases, and maintain communication with customers for timely order fulfillment.
- Handle showroom sale returns and associated paperwork in accordance with company policies.
- Cultivate positive relationships with vendors and manufacturers to facilitate a seamless sales process.
- Maintain an organized and up-to-date product literature file for customer reference.
- Ensure the showroom is clean, well-stocked, and safely displayed.

Qualifications:
- Exceptional customer service and communication skills, both verbal and written.
- Ability to establish and maintain positive relationships with customers, vendors, and colleagues.
- In-depth knowledge of product and design trends in the kitchen and bath industry, with the ability to recommend complementary products and services.
- Proficient in identifying customer needs and providing effective solutions to close sales.
- Strong planning, organizational, and multitasking abilities.
- Self-directed, detail-oriented, and highly organized in work activities.

Benefits:
We foster a culture that values exceptional talent and rewards contributions to our success. Our compensation package includes:
- Competitive starting wage.
- Profit-Sharing Program, allowing team members to earn a share of annual profits.
- Comprehensive benefits for full-time employees, including medical, dental, vision, and prescription coverage.
- Additional benefits such as life insurance, long-term disability, and pre-tax accounts for healthcare.
- Paid time off, including vacation, holidays, and sick leave.
- 401(k) plan with company contributions and targeted training programs for personal and professional development.

Equal Opportunity Employer:
We are committed to diversity, equity, and inclusion in our hiring practices and provide reasonable accommodations for qualified individuals with disabilities.

  • Boulder, Colorado, United States ChampionX Corporation Full time

    ChampionX Corporation is actively seeking a dedicated Customer Service Representative to join our team. We are looking for a professional who thrives in a dynamic and self-directed environment, with a passion for making a difference and advancing their career within a company committed to enhancing lives and fostering growth.Our organization values diversity...


  • Boulder, Colorado, United States Fanatics Full time

    Retail Associate - FanaticsCompany OverviewFanatics stands as the premier global provider of officially licensed sports merchandise, revolutionizing the way fans acquire their beloved team apparel and jerseys. With a forward-thinking, technology-driven approach to retailing in today's fast-paced market, Fanatics operates over 300 retail locations and online...


  • Boulder, Colorado, United States Capella Space Full time

    About Capella SpaceCapella Space is dedicated to making crucial information about our planet readily available and timely. We are utilizing established technologies and developing new capabilities to create a network of SAR satellites capable of gathering data from any location on Earth within an hour.At Capella, you will collaborate within a team-oriented...


  • Boulder, Colorado, United States Price Solutions Full time

    Job OverviewPrice Solutions is on the lookout for a Customer Engagement Manager to enhance our team. This role focuses on delivering top-notch service and information about our offerings to clients, ensuring a premium experience with every interaction.Key Responsibilities:Presenting the advantages and features of our products and services to potential...


  • Boulder, Colorado, United States SAP Full time

    Join SAP as a Senior Customer Engagement EngineerAt SAP, we empower you to achieve your best. Our corporate culture emphasizes teamwork and a shared commitment to enhancing global operations.Our Mission: We are dedicated to laying the groundwork for the future, fostering a workplace that values diversity, flexibility, and a purpose-driven approach.We provide...


  • Boulder, Colorado, United States Natural Grocers Full time

    About UsNatural Grocers is a health food store chain that is dedicated to providing high-quality, organic products to our customers. We are committed to helping our customers achieve their health and wellness goals through education and support.Job SummaryWe are seeking a Customer Service Representative to join our team at our Boulder, CO location. As a...


  • Boulder, Colorado, United States JKM Group Full time

    Position OverviewIn the realm of hospitality, prioritizing the customer experience is paramount, and this is a core value at JKM Group. Our Client Relations Associates play a vital role in enhancing community connections by promoting the diverse offerings of our clients, thereby elevating their brand visibility and outreach.As a Client Relations Associate,...


  • Boulder, Colorado, United States NR Consulting Full time

    Client Engagement Specialist Remote Work Opportunity Long-Term Contract Position Job Overview: As a Client Engagement Specialist, you will be responsible for fostering and nurturing relationships with both clients and candidates. Your role will involve collaborating closely with hiring managers to understand and address current and future staffing...


  • Boulder, Colorado, United States Via Mobility Services Full time

    Position OverviewAre you skilled in customer support and adept at managing multiple tasks simultaneously?Do you aspire to positively impact your community and leave work feeling fulfilled?Are you seeking a role within a company that fosters a familial atmosphere?Do you thrive in an independent work environment while still being part of a cohesive team?If you...


  • Boulder, Colorado, United States Magnifi by TIFIN Full time

    ABOUT US:Magnifi by TIFIN is a cutting-edge fintech platform supported by prominent industry players. Our mission is to transform the investment landscape by providing personalized wealth experiences through advanced AI and data-driven insights. We aim to revolutionize wealth management, much like how personalization has reshaped entertainment, while...


  • Boulder, Colorado, United States Albertsons Full time

    Job OverviewOBJECTIVE: As a Customer Service Clerk at Albertsons, you will engage with our esteemed clientele and deliver exceptional service experiences. Success in this role requires the ability to manage various customer inquiries and adapt to changing tasks seamlessly. You will serve as a key problem solver, demonstrating meticulous attention to detail....


  • Boulder, Colorado, United States Aramark Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized work environment.Key ResponsibilitiesProvide excellent customer...


  • Boulder, Colorado, United States Price Solutions Full time

    Job OverviewAt Price Solutions, we are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our sales and marketing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Develop and execute sales strategies to drive revenue growth and...


  • Boulder, Colorado, United States Whole Foods Market IP, L.P. Full time

    Job SummaryAt Whole Foods Market IP, L.P., we are seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our Customer Service team, you will be responsible for delivering exceptional customer experiences, ensuring seamless online order fulfillment, and driving operational excellence in our stores.Key...


  • Boulder, Colorado, United States Jaski Corporation Full time

    **Job Summary**We are seeking a highly skilled and customer-focused individual to join our team at Jaski Corporation as a Customer Service Representative. As a key member of our Customer Service Team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.**Key Responsibilities:**Provide timely and...


  • Boulder, Colorado, United States Staff My Agency Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Licensed Insurance Customer Service / Sales Representative. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and selling insurance products to meet their needs.Key...


  • Boulder, Colorado, United States Zayo Group Full time

    Company OverviewZayo is a leading provider of essential bandwidth solutions to some of the most influential companies globally, supporting innovations that are reshaping our world. With a vast network spanning 141,000 miles across North America and Europe, Zayo offers extensive metro connectivity to numerous buildings and data centers. Our suite of...


  • Boulder, Colorado, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.Key ResponsibilitiesProvide exceptional customer...


  • Boulder, Colorado, United States Badger Meter Full time

    About Badger MeterBadger Meter is a leading global water technology company, dedicated to preserving and protecting the world's most precious resource. With a rich history spanning over 100 years, we have established ourselves as a trusted provider of innovative solutions for enhancing operational efficiency and conserving water.What We OfferWe are seeking a...


  • Boulder, Colorado, United States SAP Full time

    About the RoleWe are seeking a highly skilled Senior Engagement Solutions Specialist to join our team at SAP. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic engagement solutions.Key ResponsibilitiesCustomer Understanding and Situation...