Cheesecake Store Shift Supervisor

2 weeks ago


New York, New York, United States Eileens Special Cheesecake INC Full time

Eileens Special Cheesecake INC is a renowned dessert establishment seeking an exceptional Shift Supervisor to spearhead front-of-house operations. With a strong emphasis on team leadership and customer satisfaction, this role offers an unparalleled opportunity for career growth and professional development.

Key Responsibilities:
  • Maintain efficient workflow and provide coaching to counter attendants on operational procedures, including POS transactions, cash handling, and compliance with health and safety regulations.
  • Ensure timely completion of open and close checklists, as well as maintaining high standards of merchandising and display in the front-of-house area.
  • Collaborate closely with management to develop and implement effective scheduling strategies, ensuring seamless service delivery and optimal staff utilization.
Primary Requirements:
  • Able to work Sundays and Mondays, which are critical days for the business.
  • Possess or obtain a Food Handler's License within six weeks of employment.
  • Responsible for accurately managing the register and change drawer for bank reconciliations.
  • Perform basic administrative tasks, including email management, phone calls, voicemail, and maintenance of Excel spreadsheets.
  • Effectively manage orders, process wholesale orders, organize daily and future orders, and handle shipping orders.
  • Monitor and update online ordering platforms to reflect accurate product availability.
  • Act as a champion for Eileens Special Cheesecake INC's principles and standards, promoting a positive working environment and excellent customer service.
Benefits:
  • Competitive salary range: $45,000 - $55,000 per annum, commensurate with experience.
  • Employee discounts on merchandise and services.
  • Opportunities for professional growth and advancement within the company.

In this dynamic role, you will have the chance to showcase your leadership skills, work collaboratively with a talented team, and contribute to the continued success of Eileens Special Cheesecake INC.



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