Cheesecake Store Shift Supervisor
2 weeks ago
Eileens Special Cheesecake INC is a renowned dessert establishment seeking an exceptional Shift Supervisor to spearhead front-of-house operations. With a strong emphasis on team leadership and customer satisfaction, this role offers an unparalleled opportunity for career growth and professional development.
Key Responsibilities:- Maintain efficient workflow and provide coaching to counter attendants on operational procedures, including POS transactions, cash handling, and compliance with health and safety regulations.
- Ensure timely completion of open and close checklists, as well as maintaining high standards of merchandising and display in the front-of-house area.
- Collaborate closely with management to develop and implement effective scheduling strategies, ensuring seamless service delivery and optimal staff utilization.
- Able to work Sundays and Mondays, which are critical days for the business.
- Possess or obtain a Food Handler's License within six weeks of employment.
- Responsible for accurately managing the register and change drawer for bank reconciliations.
- Perform basic administrative tasks, including email management, phone calls, voicemail, and maintenance of Excel spreadsheets.
- Effectively manage orders, process wholesale orders, organize daily and future orders, and handle shipping orders.
- Monitor and update online ordering platforms to reflect accurate product availability.
- Act as a champion for Eileens Special Cheesecake INC's principles and standards, promoting a positive working environment and excellent customer service.
- Competitive salary range: $45,000 - $55,000 per annum, commensurate with experience.
- Employee discounts on merchandise and services.
- Opportunities for professional growth and advancement within the company.
In this dynamic role, you will have the chance to showcase your leadership skills, work collaboratively with a talented team, and contribute to the continued success of Eileens Special Cheesecake INC.
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