Room Attendant

2 weeks ago


Memphis, Tennessee, United States Best Western Shelby Inn & Suites Full time

We are in search of a dedicated Room Attendant to uphold the comfort and satisfaction of our guests throughout their stay. This position is essential in ensuring the pristine condition of guest accommodations, restrooms, and shared spaces.

The responsibilities include preparing guest rooms to meet our high cleanliness standards, as well as performing tasks such as bed-making, laundry, ironing, and various cleaning duties assigned during shifts.

Key Responsibilities

  • Maintain cleanliness and orderliness of communal areas including hallways, public restrooms, and the lobby.
  • Prepare guest rooms to meet our hotel's rigorous cleanliness criteria prior to guest arrivals.
  • Assist guests with general inquiries as necessary.
  • Document cleaned rooms and report any lost items, damages, or maintenance needs.
  • Perform a variety of cleaning tasks including vacuuming, mopping, bed-making, dusting, polishing furniture, restocking toiletries, and providing laundry services.

Preferred Qualifications

  • Proven knowledge of cleaning techniques and products.
  • High school diploma, G.E.D, or equivalent education.
  • Strong work ethic complemented by excellent organizational, time management, and communication skills.
  • A minimum of 1 year of experience in professional housekeeping is highly desirable.

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