Customer Experience Operations Manager

4 weeks ago


San Francisco, California, United States TBWA\Chiat\Day Full time
Job Overview

At Extend, we are revolutionizing the $100 billion-per-year protection plan industry by leveraging cutting-edge technology and delivering top-notch customer service. Our innovative solution empowers merchants to offer protection plans through a user-friendly omnichannel experience, both online and in-store. This approach enables customers to enjoy a seamless and modern support experience, eliminating many of the issues associated with legacy underwriters.

We are a venture-backed startup based in downtown San Francisco, led by experienced founders who have achieved multiple successful exits. Our mission is to simplify the technology stack for the product and shipping protection industries.



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