Senior Business Process Manager

2 weeks ago


Pompton Lakes, New Jersey, United States CCH Incorporated Full time
Job Summary

We are seeking a highly skilled Senior Business Process Manager to join our team at CCH Incorporated. As a key member of our operations team, you will be responsible for driving business process improvement and optimization across our Tax & Accounting Division.

Key Responsibilities
  • Develop and implement standardized business processes for Lead to Quote to ensure consistency and efficiency across all business units.
  • Own and manage end-to-end process definition, identifying opportunities for automation and straight-through-processing.
  • Collaborate with cross-functional teams to design and develop solutions that meet divisional business needs.
  • Drive business process change management, ensuring successful user adoption and training.
  • Define and track key performance indicators (KPIs) for Lead to Quote, providing regular updates to management.
Requirements
  • 12+ years of experience in business process analysis, optimization, and automation.
  • Proven skills in building successful executive relationships and driving business process improvement.
  • Experience with ERP and CRM systems, with a preference for SAP.
  • Ability to create business requirements and drive operational excellence.
What We Offer

CCH Incorporated offers a dynamic and challenging work environment, with opportunities for professional growth and development. We are committed to diversity and inclusion, and we welcome applications from qualified candidates who share our values.



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