Center Manager

20 hours ago


Pompton Lakes, New Jersey, United States European Wax Center Full time
Center Manager

We are seeking a highly motivated and organized leader to join our team as a Center Manager at European Wax Center. As a key member of our management team, you will be responsible for driving sales growth, delivering exceptional customer service, and fostering a positive work environment.

Key Responsibilities:
  • Lead and manage daily operations to achieve sales goals and deliver exceptional customer service
  • Collaborate with the district manager to make profitable business decisions
  • Communicate business goals, contests, and performance expectations to team members
  • Lead by example in all interactions with guests and team members
  • Drive the center to break national company records
  • Foster a positive work environment that encourages ideas and innovative problem-solving
  • Coach performance through available metrics and encourage associates and professional growth
Requirements:
  • Proven track record of success in sales and team building
  • College degree in a related field or 2 years minimum prior background in retail management, marketing, or sales
  • Ability to set goals, prioritize work, analyze business performance, bring new ideas to the table, and delegate effectively
  • Problem solver who can think on their feet, bring people to compromise, and resolve conflict
  • Establish trust and confidence, and develop positive relationships with employees, members, and guests
  • Have a strong customer service orientation and be able to communicate effectively with clients, vendors, franchise owners, and regional developers
  • Possess excellent leadership skills, and the ability to motivate and inspire staff, and develop a strong team culture
  • Maintain client confidentiality
  • Exhibit proficiency in retail/service sales goals, and interpreting progress and trends in sales reports
Benefits:
  • Generous uncapped commission and bonus structure
  • Medical, dental, and vision insurance plans
  • Paid time off
  • 401K
  • A fun, well-managed, successful work environment
  • Career Growth opportunities
  • Employee discount on retail products and services
  • Company perks
  • Lively atmosphere
  • On-the-job training
  • Safe work environment

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