Business Services Assistant

1 day ago


Rochester, Minnesota, United States Weather Shield Home Experts Full time
Job Overview: At Weather Shield Home Experts, we're looking for a Business Services Assistant to join our team. As a Business Services Assistant, you'll play a crucial role in supporting our office operations and ensuring our daily tasks run smoothly and efficiently. Your attention to detail and organizational skills will be invaluable in maintaining our high standards.

Responsibilities:
• Manage the office space, including cleaning and maintaining organization.
• Process customer inquiries and support our sales representatives with leads and documentation.
• Assist with general paperwork, filing, and responding to customer reviews.
• Take incoming phone calls and respond accordingly.
• Enter leads into our CRM system and coordinate with sales representatives.
• Gather and organize subcontractor documents and assist with insurance audits.
• File and manage GAF Warranties, process payments efficiently, and notify customers.
• Review Quickbooks Timesheet reports and allocate hours to budgets.
• Manage Itel and Eagleview reports, including processing payments and tracking costs.
• Register team members for trainings and events.
• Provide IT support for common software issues and complete rebate forms and export material orders.

About You:
• Highly organized and detail-oriented with a proven ability to manage multiple tasks effectively.
• Proficient in Google Suite (Docs, Sheets, Calendar) with a quick-learning capability for CRM systems.
• Previous experience in customer service is a plus.

Why Join Us?
• Professional Development: Opportunity to advance into the Office Manager role.
• Values-Driven Culture: Operate in an environment built on creativity, teamwork, and joy.
Estimated Salary: $19-$24/Hour

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