Senior Manager Patient Services Operations Lead

5 days ago


King of Prussia, Pennsylvania, United States CSL Behring Full time
Job Summary

The Senior Manager Patient Services Operations will oversee the delivery of US patient services across multiple vendors within a specific franchise. This role will drive alignment across programs to ensure compliance with all applicable privacy standards and drive cost and operational efficiencies.

Main Responsibilities
  • Establish standards for service delivery in alignment with all relevant policy and procedures and ensure execution adherence to these standards.
  • Actively collaborate across US commercial functions.
  • Identify and provide analysis and performance review of programs.
  • Develop and implement plans, policies, procedures, budgets, performance accounting & tracking processes.
  • Manage and ensure there is a high level of focus on customer service and client relations.
Requirements
  • Bachelor degree in business/marketing or science discipline; MBA a plus.
  • 7+ years' relevant commercial operations experience, within the pharmaceutical industry including experience managing delivery of patient service programs.
  • Experience diagnosing and resolving complex issues.
Benefits

CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We offer resources and benefits, from health care to financial protection, so you can focus on doing work that matters.

About CSL Behring

CSL Behring is a global leader in developing and delivering high-quality medicines that treat people with rare and serious diseases.



  • King of Prussia, Pennsylvania, United States CSL Behring Full time

    Job Title: Senior Manager Patient Services OperationsCSL Behring is seeking a highly skilled and experienced Senior Manager Patient Services Operations to lead the delivery of patient services across multiple vendors within our US commercial franchises. As a key member of our team, you will be responsible for operational development, maintenance, and...


  • King of Prussia, Pennsylvania, United States CSL Behring Full time

    Job Title: Senior Manager Patient Services OperationsThe Senior Manager Patient Services Operations is a key role within CSL Behring, responsible for overseeing the delivery of US patient services across multiple vendors within a specific therapeutic area.Main Responsibilities:Operate as a therapeutic area program lead, ensuring the delivery of patient...


  • King of Prussia, Pennsylvania, United States CSL Behring Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Manager Patient Services Operations to lead our patient services programs in the US. As a key member of our commercial operations team, you will be responsible for overseeing the delivery of patient services across multiple vendors and ensuring compliance with all applicable privacy...


  • King of Prussia, Pennsylvania, United States CSL Behring Full time

    Main Responsibilities:As a Senior Manager Patient Services Operations, you will be responsible for managing the operational activities of patient services programs, establishing standards for service delivery, and ensuring execution adherence to these standards.You will actively collaborate across US commercial functions, serving as a strategic partner to...


  • King of Prussia, Pennsylvania, United States CSL Behring Full time

    Job Title: Senior Manager Patient Services OperationsThe Senior Manager Patient Services Operations is a key role within CSL Behring, responsible for overseeing the delivery of US patient services across multiple vendors within a specific therapeutic area. This position requires a strong understanding of operational development, maintenance, and execution of...


  • King of Prussia, Pennsylvania, United States BioSpace, Inc. Full time

    Job DetailsThe Senior Manager Patient Services Operations will oversee the delivery of US patient services across multiple vendors within a specific franchise. This role will be responsible for operational development, maintenance, and execution of CSL Behring patient services programs as the dedicated lead for patient services for one of CSL Behring's US...


  • King of Prussia, Pennsylvania, United States Patient First Full time

    Job Summary:The Patient Service Representative-Trainer will be responsible for facilitating the introduction to Front Office classes, maintaining Front Office manuals, and attending quarterly meetings for Front Office trainers. This role will also involve facilitating training and documentation necessary for new trainers, working in the Front Office as...


  • King of Prussia, Pennsylvania, United States Presidio Networked Solutions, Inc. Full time

    Job Summary:Pursue a challenging role as a Senior Manager, Field Marketing at Presidio Networked Solutions, Inc. where you will lead a team of field marketing professionals in planning and executing marketing activities that generate new leads and advance existing opportunities.As a key member of the marketing team, you will be responsible for creating and...

  • Property Manager

    19 hours ago


    King of Prussia, Pennsylvania, United States Panco Operations Full time

    Job DescriptionPanco Operations is seeking a highly skilled Property Manager to lead the day-to-day operations of our Class A property.The ideal candidate will have a minimum of 1-3 years of leadership experience in property management and a strong working knowledge of multi-family financial processes, including budgeting and financial statements.The...


  • King of Prussia, Pennsylvania, United States Universal Health Services, Inc. - Corporate Office - Remote Full time

    Job Title: Senior Corporate Risk Manager of Quality and Data AnalyticsUniversal Health Services, Inc. - Corporate Office - Remote is seeking a highly skilled Senior Corporate Risk Manager of Quality and Data Analytics to join our team. As a key member of our Corporate Risk Management Department, you will be responsible for leading the analytical, reporting,...


  • King of Prussia, Pennsylvania, United States CSL Behring Full time

    Job SummaryThe Senior Manager, Congress Planning will lead the logistical planning and execution for Above Market congresses, including management of accommodations and logistics associated with the congress and any ancillary events.Main ResponsibilitiesLead logistical planning and execution of successful congresses, including negotiating convention exhibit...


  • King of Prussia, Pennsylvania, United States McGriff Insurance Services Full time

    Job DescriptionMcGriff Insurance Services is seeking a highly skilled Senior Account Manager to join our team. As a key member of our sales team, you will be responsible for marketing and servicing smaller and less complex accounts.Key Responsibilities:Build and maintain strong relationships with clients and market contacts through exceptional communication...


  • King of Prussia, Pennsylvania, United States Parexel International Corporation Full time

    {"Key Responsibilities": "As a key member of our Data and Technology team, you will be responsible for delivering exceptional support services to our clients, employees, and investors. Your expertise will be instrumental in ensuring the smooth operation of our IT systems, including end-user computing, system training, inventory management, and hardware...


  • King of Prussia, Pennsylvania, United States Parexel International Corporation Full time

    Job Title: Associate Manager, IT OperationsAt Parexel International Corporation, we are seeking an experienced Associate Manager to join our IT Operations team. The successful candidate will be responsible for providing support and assistance to the overall Data & Technology service functions, ensuring the delivery of first-class customer experience within...


  • King of Prussia, Pennsylvania, United States TIH Insurance Full time

    Job SummaryWe are seeking a highly skilled Senior Account Manager to join our team at TIH Insurance. As a Senior Account Manager, you will be responsible for building and maintaining key client relationships, executing comprehensive client service plans, and leading the client service team in service activities.Key ResponsibilitiesBuild and maintain key...


  • King of Prussia, Pennsylvania, United States CSL Behring Full time

    The OpportunityThe Senior Product Manager will be responsible for leading and executing the consumer digital and omnichannel media strategy for HEMGENIX in the US. This role will involve using customer and market insights to challenge established thinking and solve brand issues in innovative ways, creating impactful marketing programs that effectively...

  • Service Lead

    2 weeks ago


    King of Prussia, Pennsylvania, United States Lolli & Pops Full time

    Job Title: Service LeadAt Lolli & Pops, we're looking for a talented Service Lead to join our team. As a keyholder and member of our leadership team, you'll play a crucial role in driving store-level financial and operational results.Key Responsibilities:Monitor and achieve store KPI targetsLead team members in guest engagement, sampling, and product...


  • King of Prussia, Pennsylvania, United States PAREXEL Full time

    Job Title: Associate Manager, IT OperationsParexel is seeking an experienced Associate Manager to join our IT Operations team. As an Associate Manager, you will be responsible for providing support and assistance to the Data & Technology departments, ensuring the delivery of best value services to our clients, employees, and investors.Key...


  • King of Prussia, Pennsylvania, United States PAREXEL Full time

    Job SummaryThe Associate Manager, IT Operations will be responsible for delivering best value services to our clients, employees, and investors through the application of computer and communication technology. This role will oversee all support queries across the Data & Technology departments, ensuring seamless support and assistance to the overall Data &...


  • King of Prussia, Pennsylvania, United States Vertex Computer Systems Full time

    Job Title: Technical Project ManagerVertex Computer Systems is a leading provider of Salesforce consulting and implementation services. Our team is dedicated to delivering innovative solutions that meet our clients' unique needs and exceed their expectations.Job Summary:We are seeking a highly skilled Technical Project Manager to lead our medium to...