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Client Relations Specialist
2 months ago
Position Overview: Customer Service - Domestic Dealer Support
As a vital member of our team, you will:
- Deliver exceptional support to both internal and external clients.
- Assist domestic dealers, representatives, and sales management in their daily operations.
- Handle data entry, maintain records, and perform general administrative tasks.
- Utilize analytical skills to enhance the effectiveness of the sales team.
- Respond swiftly to inquiries from customers.
- Contribute to comprehensive customer service coverage across the department.
- Champion sustainability initiatives within the organization.
- Ensure compliance with vendor requirements.
- Oversee and implement various projects.
- Provide top-notch service to consumers, dealers, distributors, and representative agencies.
- Manage and communicate wholesale inquiries effectively.
- Process and oversee domestic wholesale orders.
- Collaborate closely with sales managers and representatives to guarantee customer satisfaction.
- Exhibit strong professional communication abilities.
- Thrive in high-pressure and potentially challenging environments.
- Demonstrate excellent organizational capabilities.
- Be proactive and self-driven in your approach.
- Navigate social networking platforms with appropriate business etiquette.
- Prioritize tasks efficiently while maintaining confidentiality.
Location: Remote