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Client Relations Specialist

2 months ago


Chico, California, United States Klean Kanteen Full time

Position Overview: Customer Service - Domestic Dealer Support

As a vital member of our team, you will:

  • Deliver exceptional support to both internal and external clients.
  • Assist domestic dealers, representatives, and sales management in their daily operations.
  • Handle data entry, maintain records, and perform general administrative tasks.
  • Utilize analytical skills to enhance the effectiveness of the sales team.
  • Respond swiftly to inquiries from customers.
  • Contribute to comprehensive customer service coverage across the department.
  • Champion sustainability initiatives within the organization.
  • Ensure compliance with vendor requirements.
  • Oversee and implement various projects.
  • Provide top-notch service to consumers, dealers, distributors, and representative agencies.
  • Manage and communicate wholesale inquiries effectively.
  • Process and oversee domestic wholesale orders.
  • Collaborate closely with sales managers and representatives to guarantee customer satisfaction.
  • Exhibit strong professional communication abilities.
  • Thrive in high-pressure and potentially challenging environments.
  • Demonstrate excellent organizational capabilities.
  • Be proactive and self-driven in your approach.
  • Navigate social networking platforms with appropriate business etiquette.
  • Prioritize tasks efficiently while maintaining confidentiality.

Location: Remote