Retail Sales Associate
2 days ago
As a Retail Sales Associate at Michaels, you will be responsible for delivering exceptional customer service, maintaining a well-organized store environment, and meeting sales goals.
Key Responsibilities
- Provide a fast and friendly checkout experience for customers
- Help customers locate products and provide solutions to their shopping needs
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible for completing merchandise recovery and maintenance, including the merchandise return / go back process and general store recovery
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements
- Interact with others in an accepting and respectful manner, remain positive and respectful, even in difficult situations
Physical Requirements
Work Environment
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
Michaels is an Equal Opportunity Employer. We are committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. If a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
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