Travel Sales Counselor Specialist
3 weeks ago
We are seeking a highly skilled and motivated Travel Sales Counselor to join our team at AAA NCNU. As a key member of our sales team, you will be responsible for delivering exceptional travel experiences to our members while attracting new clientele.
About the Role:
This is a full-time, onsite position located in San Ramon, California. We offer a competitive hourly base pay plus commissions and/or piece rate bonuses. Our compensation range is between $52,358 and $78,537 per annum, with top performers earning more.
Key Responsibilities:
- Sell international and domestic vacation packages, cruises, tours, hotel, car rental, rail, and air travel.
- Research and compare travel products to match member needs and deliver exceptional member experiences.
- Stay up-to-date with world events and travel industry developments to provide relevant information to members.
- Process and interpret travel documents for members purchasing travel products and inform them of governmental requirements.
- Initiate contact with members and past customers to prospect for new business and encourage repeat business.
- Cross-sell insurance products, new membership accounts, and other services.
Requirements:
- Bachelor's degree or equivalent experience in sales or a related field.
- Minimum 2 years of recent experience selling international and domestic travel services.
- Travel Institute certification as CTA, CTC, or CTIE preferred.
- Basic computer skills and knowledge of GDS systems (Apollo/Galileo/Travelport).
- Strong consultative selling skills and ability to listen to member needs.
- Bilingual communication skills a plus.
What We Offer:
- Competitive salary range: $52,358 - $78,537 per annum.
- Commission-based incentive plan.
- 401k matching program.
- Medical, dental, vision, and wellness benefits.
- Paid holidays and time off.
- Free AAA Classic Membership.
- Tuition reimbursement program.
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