General Practice Liaison Specialist
3 weeks ago
We are seeking an experienced professional to join our General Practice team as a Client Service Representative. As the face of VCA Animal Hospitals, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our clients and their pets.
Key Responsibilities:- Schedule and confirm appointments, including coordinating surgical discharges and follow-ups
- Provide excellent customer service, including greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
- Process payments and present fees to clients
- Recommend and obtain products and services, including prescriptions
- Manage medical records, charts, reports, and correspondence
- Maintain a clean and safe environment, including hospital maintenance and waste removal
- Competitive compensation and comprehensive benefits package, including medical, dental, vision, and paid vacation/sick days
- 401(k) and generous employee pet discounts
VCA Animal Hospitals is an Equal Opportunity Employer - Veterans / Disabled. We are committed to providing a positive and inclusive work environment for all associates. If you are a current associate, please apply through our internal career site. Otherwise, please visit our career site to learn more about this opportunity and apply today.
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