Customer Service Representative

3 weeks ago


Aurora, Oregon, United States TravelCenters of America Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier at TravelCenters of America. As a key member of our store team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience for every traveler who visits our travel centers.

Key Responsibilities
  • Customer Service: Serve each customer courteously, quickly, and efficiently with a sincere, positive, pleasant, and enthusiastic attitude.
  • Transaction Processing: Process transactions of customers on a point-of-sale (POS) register.
  • Store Maintenance: Maintain a clean, well-stocked food and beverage area, and clean and stock merchandise.
  • Communication: Establish strong communication and rapport with leaders and co-workers.
  • Adaptability: Prioritize work according to the store and management needs.
Requirements
  • Customer Service Skills: A dedicated individual who works well with others and is excited to be part of our team.
  • Basic Computer Skills: Basic computer/POS knowledge preferred.
  • Cash Handling: Cash handling skills preferred.
  • Communication Skills: Good verbal communication skills.
  • Flexibility: Ability to work flexible hours, including nights, weekends, and some holidays.
Benefits
  • Medical, Dental, and Vision Insurance: Comprehensive health insurance package.
  • 401(k) with Company Match: Retirement savings plan with company match.
  • Vacation and Paid Holidays: Generous paid time off and holidays.
  • Tuition Reimbursement: Opportunities for education and career advancement.
  • On-Site Meal Discounts: Discounts on food and beverages at our travel centers.
  • Technology Discounts: Discounts on technology and travel services.
About Us

TravelCenters of America is a leading provider of travel centers and services to professional truck drivers and motorists. We are committed to providing a safe, clean, and welcoming environment for all our guests. Our team is passionate about delivering exceptional customer service and creating a positive experience for every traveler who visits our travel centers.


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