Healthcare Administrative Assistant
4 days ago
This role is an excellent opportunity to start your career in healthcare administration at Greater Baden Medical Services, Inc. As a Patient Service Representative, you will play a vital role in ensuring seamless patient experiences and efficient administrative processes.
Primary Responsibilities:- Engage with patients, their families, and colleagues to understand their needs and expectations.
- Maintain a clean and welcoming waiting area, responding promptly to patient queries.
- Coordinate patient registration, medical record updates, and consent form completion.
- Verify patients' insurance coverage and potential eligibility for discounted rates.
- Establish dedicated files for patients requiring reduced-fee services and evaluate supporting documentation.
- Carefully collect and process patient data, guaranteeing accuracy and efficiency.
- Examine third-party payment options, input payments, and update system information as necessary.
- Inform the Medical Assistant when patients require assistance or have arrived for services.
- Process third-party payments and update system records in a timely manner.
- Resolve current charges and outstanding balances with patients efficiently.
Other Key Functions:
- Obtain medical records for scheduled or emergency patients.
- Respond to telephone inquiries, provide information, and reroute calls to the correct personnel. Schedule appointments and manage voicemails.
- Support chart upkeep and organization according to organizational policies.
- Attend team meetings, continuing education sessions, and relevant workshops.
- Carry out additional tasks as directed by management.
Required Qualifications:
- A high school diploma, GED, or equivalent certification of competence.
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