Membership Services Associate

6 days ago


FL United States YMCA of Southwest Florida Full time
Membership Services Associate

This role is responsible for providing exceptional service to members and guests, ensuring a positive and welcoming experience at the YMCA of Southwest Florida.

Key Responsibilities:
  • Serving Members and Guests: Greet and serve members and guests in a professional and courteous manner, ensuring their needs are met and exceeded.
  • Answering Phones: Answer telephones in a prompt and courteous manner, providing accurate information and resolving member inquiries.
  • Managing Membership and Programs: Process membership sign-ups, program registrations, and transactions, ensuring accuracy and efficiency.
  • Facility Access Control: Perform facility access control duties, including checking member cards, issuing locker keys, and entering visitors into the system.
  • Additional Duties: Serve as a liaison between members and program supervisors, handle member complaints, and perform other duties as assigned by the supervisor.
Requirements:
  • Excellent Communication Skills: Possess excellent verbal and communication skills, with the ability to effectively interact with members and staff.
  • Customer Service Experience: One to two years of prior customer service experience, with a proven track record of providing exceptional service.
  • Professional Appearance and Behavior: Maintain a professional appearance and behavior, adhering to the YMCA's standards and policies.
  • Certifications and Training: Possess CPR and First Aid certifications, as well as completion of the YMCA's Child Abuse and Neglect class, Blood Borne Pathogens training, and Staff Safety Requirements/Cleaning Protocols.
Salary:

$15.00 to $17.00 per hour



  • , TX, United States StretchLab San Antonio Full time

    Job Title: Membership Sales AssociateWe are seeking a highly motivated and sales-driven individual to join our team as a Membership Sales Associate at StretchLab San Antonio. As a key member of our sales team, you will be responsible for driving sales and providing exceptional customer service to our clients.Responsibilities:Execute the sales process of lead...


  • , FL, United States BJ's Wholesale Club Full time

    Job SummaryAs a Part Time Membership Sales Associate at BJ's Wholesale Club, you will be responsible for executing acquisition 365, renewing, upgrading, cross-selling My BJs Perks, and providing excellent and efficient member service. You will be the first point of contact for members regarding membership, credit card applications, general questions, issues,...


  • Tampa, FL , USA, United States Stretch Zone Full time

    Job SummaryWe are seeking a highly motivated and results-driven Membership Sales Associate to join our team at Stretch Zone. As the face of our studio, you will be responsible for driving membership sales, providing exceptional customer service, and building strong relationships with our members and guests.Key ResponsibilitiesDrive membership sales by...


  • West Palm Beach, FL, United States VirtualVocations Full time

    A company is looking for a Membership Account Specialist to manage membership and benefits services. Key Responsibilities Implement filing and documentation procedures, maintaining accurate physical and electronic files Communicate with underwriters, agents, and specialists to share relevant policy and case information Process policies and cases...


  • US-, Royal Palm Beach, FL, USA Orangetheory Full time

    OrangetheoryJob SummaryAs a Membership and Customer Service Specialist at Orangetheory, you will be the first point of contact for our members and guests, providing exceptional service and support to ensure a positive studio experience.Key ResponsibilitiesFront Desk OperationsAnswer phones, greet members, and provide general assistance to ensure a smooth and...


  • US-, Royal Palm Beach, FL, USA Orangetheory Full time

    Orangetheory - JobID: Guest Service / Front Desk **About the Role** As a Membership and Customer Service Specialist at Orangetheory, you will be the first point of contact for our members and guests. Your primary responsibility will be to provide exceptional customer service, ensuring that every interaction is positive and memorable. **Key...

  • Front Desk Associate

    3 weeks ago


    , FL, United States Planet Fitness Full time

    About UsAt Planet Fitness, we're dedicated to providing a high-quality fitness experience in a welcoming, judgement-free environment. With over 2,000 clubs across the US, we're one of the largest and fastest-growing franchisors and operators of fitness centers.Our CultureWe're proud to be part of a company that values a supportive, engaging team that cares...

  • Membership Coordinator

    15 hours ago


    Alpharetta, GA, United States Avanos Medical Full time

    Requisition ID: 6159 Job Title: Membership Coordinator Job Country: United States (US) Here at Avanos Medical, we passionately believe in three things: Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do; Making a difference in how we work and collaborate, constantly nurturing...


  • Tampa, FL , USA, United States Pure Barre Full time

    Pure Barre is Expanding its Team!We are seeking a highly motivated and sales-driven individual to join our team as a Membership Sales Consultant. As a key member of our sales team, you will be responsible for driving sales and service excellence to expand our Pure Barre community.Key Responsibilities:Execute sales process of lead generation, follow up, and...


  • Alpharetta Office - United States Avanos Medical Full time

     Requisition ID: 6159   Job Title: Membership Coordinator   Job Country: United States (US)   Here at Avanos Medical, we passionately believe in three things: Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do; Making a difference in how we work and collaborate,...


  • Miami, FL , USA, United States Florida International University Full time

    Job SummaryThe Wellness & Recreation Center at Florida International University is seeking a highly motivated and detail-oriented Student Membership Desk Lead to join their team. As a key member of the campus recreation team, you will be responsible for providing exceptional customer service, managing membership sales, and maintaining a safe and welcoming...

  • Sales Associate

    4 weeks ago


    , IL, United States Perspire Sauna Studio of Downers Grove Full time

    About Perspire Sauna Studio of Downers GroveWe are a leading sauna studio franchise dedicated to providing exceptional wellness experiences for our members. As a Member Service Sales Associate, you will play a key role in promoting our services and creating a positive atmosphere for our guests.Key ResponsibilitiesSell memberships with confidence in a...


  • , FL, United States BayCare Health System Full time

    About the RoleWe are seeking a highly organized and detail-oriented Member Service Representative to join our team at BayCare Health System. As a key member of our Wellness Center team, you will be responsible for providing exceptional customer service to our members and ensuring a seamless experience for all visitors.Key ResponsibilitiesAnswer and triage...


  • Alpharetta, GA, United States Avanos Medical Full time

    Requisition ID: 6159 Job Title: Pricing and Membership Coordinator Job Country: United States (US) Here at Avanos Medical, we passionately believe in three things: Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do; Making a difference in how we work and collaborate,...


  • Washington, DC, United States Tennessee Society of Association Executives Full time

    Optica is a global organization that supports the community of scientists and engineers worldwide in discovering the frontier knowledge that impacts a wide range of industries such as telecommunications, healthcare, and quantum computing. At Optica, you will work with some of the brightest minds in the industry and make a real impact. We empower visionaries!...


  • Miami, FL , USA, United States Florida International University Full time

    Job SummaryThe Wellness & Recreation Center at Florida International University is seeking a highly motivated and detail-oriented Student Membership Desk Lead to join their team. As a key member of the campus recreation team, you will be responsible for providing exceptional customer service, managing membership sales, and maintaining a safe and welcoming...


  • Alpharetta Office - United States Avanos Medical Full time

     Requisition ID: 6159   Job Title: Pricing and Membership Coordinator   Job Country: United States (US)   Here at Avanos Medical, we passionately believe in three things: Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do; Making a difference in how we work and...


  • Tallahassee, FL , USA, United States DivaDance Company Full time

    About UsDivaDance is a leading brand in pop-music inspired, choreography-based dance classes, programs, and parties with franchises across the US and Mexico.We're a values-driven organization that empowers individuals and builds community through inclusive, all-levels classes.The GigWe're seeking a confident and persuasive individual to join our Membership...

  • Sales Associate

    3 weeks ago


    , CA, United States Orangetheory - Franchise #0364 Full time

    Job Title: Sales AssociateWe are seeking a highly motivated and enthusiastic Sales Associate to join our team at Orangetheory Fitness in Downtown LA. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting our fitness programs, and driving membership growth.Key Responsibilities:Greet and engage with members and...


  • Miami, FL, United States Perez Art Museum Miami Full time

    Job Title: Retail AssociateAt Perez Art Museum Miami, we are seeking a highly motivated and customer-focused Retail Associate to join our team. As a Retail Associate, you will play a key role in providing exceptional customer service and contributing to the success of our retail operations.Key Responsibilities:Provide outstanding customer service and engage...