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Student Membership Desk Lead

2 months ago


Miami FL USA, United States Florida International University Full time
Job Summary

The Wellness & Recreation Center at Florida International University is seeking a highly motivated and detail-oriented Student Membership Desk Lead to join their team. As a key member of the campus recreation team, you will be responsible for providing exceptional customer service, managing membership sales, and maintaining a safe and welcoming environment for students and faculty.

Key Responsibilities
  • Manage daily operations of the membership desk, including sales, customer service, and inventory management.
  • Process membership transactions, including sales, renewals, and cancellations.
  • Provide excellent customer service to students, faculty, and staff, responding to inquiries and resolving issues in a timely and professional manner.
  • Maintain accurate records of membership sales, renewals, and cancellations.
  • Collaborate with the campus recreation team to promote membership sales and retention.
  • Assist with special events and programs, including fitness classes, workshops, and tournaments.
  • Perform other duties as assigned by the supervisor.
Requirements
  • Currently enrolled as a student at Florida International University with a minimum of six (6) credits as an Undergraduate student or three (3) credits as a Graduate student during the Fall and Spring semesters.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Basic computer skills and knowledge of Microsoft Office.
  • Ability to maintain confidentiality and handle sensitive information.
Preferred Qualifications
  • Previous experience in customer service or sales.
  • Knowledge of fitness and recreation programs.
  • Ability to lift up to 25 pounds and stand for long periods.
How to Apply

To be considered for this position, please submit your application through the FIU Human Resources website. Please attach your resume, cover letter, and any other relevant documents. We are an equal opportunity employer and welcome applications from diverse candidates.