Customer Logistics Supervisor
2 weeks ago
We are seeking a highly skilled and experienced Customer Logistics Supervisor to join our team at Krispy Kreme Doughnut Corporation. As a key member of our logistics team, you will be responsible for overseeing the end-to-end process of our Delivered Fresh Daily operations, ensuring that our customers receive their orders on time and in perfect condition.
Key Responsibilities- Assist the Customer Logistics Manager in managing the assigned driver team, including hiring, training, scheduling, coaching, and discipline.
- Set priorities for the driver team to ensure task completion and coordinate resources and planned work for the team.
- Ensure all drivers follow operational processes and procedures, and use judgment to identify, troubleshoot, and resolve day-to-day technical and operational problems.
- Work with the Customer Logistics Manager to adapt plans and priorities to address resource and operational challenges.
- Manage orders and ensure daily systems processes are completed to accurately account for all activity.
- Manage staging and loadout to ensure routes are dispatched and complete.
- Work with 3rd party providers as required to address service concerns or disruptions and develop contingency plans.
- 4+ years' experience in QSR or retail environment with progressive experience in logistics, fleet management, or related responsibilities.
- Valid driver's license.
- Ability to work all necessary work schedules, including holidays/weekends.
- Effective communication skills, both written and verbal.
- Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
- Clean driving record (3 years).
- Able to meet DOT Medical Examiner Card eligibility requirements.
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About Krispy KremeHeadquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. We operate in more than 35 countries through our unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access.
Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities, and the planet.
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