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Quality Assurance Specialist II

2 months ago

Nashville, Tennessee, United States Modea Full time
Job Overview

Modea is in search of a dedicated Quality Assurance Specialist II to enhance our dynamic and expanding team. This role focuses on evaluating the excellence of our offerings through context-oriented testing. Your objective? To uncover significant issues that impact our key stakeholders.

Key Responsibilities:

The Quality Assurance Specialist II is tasked with examining and thoroughly assessing web and mobile applications. This position involves scrutinizing project and development specifications to ensure that all criteria are met across various web browsers and devices, including mobile and tablet platforms. This vital role will provide insights on product quality throughout the Software Development Life Cycle (SDLC) for numerous clients, encompassing both pre-launch and post-launch evaluations of aspects such as functionality, design, and compliance with accessibility standards.

Daily responsibilities will include:

  • Investigating and identifying bugs and usability challenges
  • Monitoring content, layout, usability, accessibility, and functionality across multiple platforms
  • Reviewing and interpreting product and development specifications to confirm clarity during testing
  • Documenting issues with reproducible steps and logging all bugs in a tracking system
  • Updating management on the status of problem resolutions
  • Providing regular updates on testing outcomes and identified bugs
  • Proposing enhancements to existing procedures and developing testing documentation models
  • Creating user manuals and technical documentation
  • Ensuring adherence to best practices in testing processes and advocating for quality in production
  • Executing daily testing activities

Minimum Qualifications:

  • At least 2 years of experience in context-driven testing or equivalent educational background
  • A minimum of a bachelor's degree is required (preferably in Information Technology, management, or marketing) or equivalent experience

Essential Skills and Attributes:

  • Familiarity with Web Accessibility standards
  • Understanding of Context Driven Testing principles
  • Knowledge of various testing methodologies, processes, and tools
  • Experience in modeling, test design, and exploratory testing
  • Experience in test automation and related strategies
  • Creative and strategic approach to learning and implementing testing
  • Strong written and verbal communication skills
  • Ability to manage oneself and handle multiple priorities
  • Highly detail-oriented and organized
  • Critical thinking and problem-solving capabilities
  • Comfortable conveying testing concepts to a diverse audience

Preferred Skills:

  • Experience with Jira
  • Familiarity with Rapid Software Testing (RST) is a significant advantage

Work Environment:

Modea operates in a flexible work environment, allowing team members to choose between remote and in-office work. The position can be based in various locations, providing the necessary tools for effective performance both at home and in the office.

Company Overview:

Modea is a technology consultancy dedicated to enhancing consumer healthcare experiences. We collaborate with major healthcare providers to develop digital strategies and create impactful mobile, web, and other digital solutions. Our mission is to empower consumers with better information and access to care while fostering strong relationships with our clients.

We value diversity and inclusivity in our workplace, striving to create a welcoming environment for individuals from various backgrounds and perspectives.