Quality Assurance Specialist

8 hours ago


Nashville, Tennessee, United States Food Lion Full time
Job Summary:

As a Quality Assurance Specialist at Food Lion, you will play a vital role in maintaining a clean, safe, and inviting shopping environment for our customers. Your primary focus will be on minimizing shrink through proper utilization of standard practices and ensuring compliance with company guidelines, policies, and standard practices.

Key Responsibilities:

Provide exceptional customer service by maintaining a positive and enthusiastic attitude
Maintain a clean and organized store environment, including sweeping and cleaning floors, and cleaning and organizing the store mop room
Identify and implement more efficient ways to perform tasks and reduce costs
Follow QA daily checklists and sanitation standards set by Food Lion
Report all associate and customer accidents in accordance with established Food Lion procedures
Ensure compliance with local, state, and federal regulations

Requirements:

High school graduate or equivalent preferred
Excellent interpersonal, organizational, communication, and customer service skills
Ability to use technical information to solve problems
Ability to meet the physical requirements of the position, with or without reasonable accommodations

Working Conditions:

Ability to work in extreme hot/cold temperatures for up to 20 minutes at a time
Ability to tolerate working in a fast-paced environment with frequent reaching and grasping
Ability to meet established volume activity standards for the position

Food Lion is an Equal Opportunity Employer:

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression, or any other characteristic protected by law.

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