Retail Operations Leader
2 weeks ago
Northern Tool + Equipment is actively seeking a Retail Operations Leader.
About Us:
Northern Tool + Equipment is a family-owned business dedicated to finding skilled individuals who are eager to contribute their leadership, innovative ideas, and expertise. Our goal is to foster enduring relationships by delivering optimal solutions to our customers. As we expand into new markets, we are committed to cultivating exceptional leaders who prioritize team development and support.
Objective:
The Retail Operations Leader will manage the designated store to ensure that all retail sales and associated activities are conducted in a professional, courteous, and results-driven manner. This role is crucial in promoting the company's goals and objectives, with a strong focus on enhancing sales and profitability.
Key Responsibilities:
- Oversee all aspects of store operations, including sales, inventory management, and cashier duties.
- Develop and implement effective strategies and programs to meet sales targets.
- Provide exceptional customer service and ensure customer satisfaction.
- Promote internal initiatives aimed at generating alternative revenue streams.
- Maintain a sales floor that is always ready for customer engagement.
- Implement comprehensive training programs to ensure all employees are well-prepared.
Qualifications:
- High school diploma plus a minimum of two years of college education; a Bachelor's degree in marketing, business administration, or a related field is preferred.
- At least four years of relevant retail sales experience.
- A minimum of two years in a supervisory role.
- Proficient in using a Personal Computer (PC) with a solid understanding of Microsoft Office applications, including Word, Outlook, and Excel.
- Possess a positive attitude, high energy, and a strong focus on customer service.
- Demonstrated skills in customer service, sales, decision-making, and problem-solving.
Benefits:
- Paid Time Off, including holidays.
- Comprehensive health benefits, including medical, dental, and vision insurance, as well as disability and life insurance.
- 401k plan with employer matching.
- Competitive salary.
- Support for work-life balance.
For a complete overview of the job responsibilities and expectations, please refer to the full job description.
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