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Retail Operations Leader

2 months ago

Mt Pleasant, South Carolina, United States Batteries Plus Bulbs Full time

Position Overview:

As a pivotal member of our team, the Retail Operations Leader will oversee the management of our retail location, ensuring exceptional customer service and operational excellence. This role encompasses leading both retail and commercial sales initiatives to meet and exceed sales objectives while fostering team growth through effective training, communication, and recognition.

Key Responsibilities:

  • Drive retail and commercial sales activities to achieve defined sales targets.
  • Mentor and develop team members, enhancing their skills and performance.
  • Manage daily store operations, ensuring a high standard of customer service.
  • Handle confrontational situations with professionalism and courtesy.
  • Coordinate multiple projects and tasks, ensuring timely completion.
  • Utilize technical knowledge to assist customers with product inquiries.

Qualifications:

  • High School diploma or equivalent; advanced education in business or retail management is preferred.
  • 3-5 years of experience in retail management, ideally in a durable goods environment.
  • Excellent verbal and written communication skills.
  • Strong technical aptitude with a basic understanding of electronics.
  • Valid driver's license with a clean driving record.
  • Flexibility to work varied hours, including peak seasons and special events.

About Batteries Plus Bulbs:

Batteries Plus Bulbs stands as the largest and fastest-growing franchise in the battery and light bulb sector, with a robust network of stores nationwide. Our commitment is to deliver exceptional customer satisfaction while nurturing our team and fostering expertise in our industry. Join us in our mission to provide quality products and services that meet the evolving needs of our customers.

Equal Opportunity Employment:

We are dedicated to creating an inclusive environment for all employees and applicants, ensuring equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.