Retail Operations Supervisor

2 weeks ago


Mt Pleasant, South Carolina, United States Goodwill Full time
Position: Retail Operations Supervisor (Full-time)

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization dedicated to funding job training, education, and community programs through the sale of donated clothing and household items.

We are a mission-driven team of 1,000 individuals, each playing a vital role in enhancing our community's well-being. Goodwill has been recognized for three consecutive years on Forbes' list of America's 'Most Inspiring Companies'.

As the Retail Operations Supervisor, you will utilize your analytical skills to assist the Store Manager in the effective management of the retail outlet.

Exhibit your strong leadership capabilities by overseeing staff and daily operations. Demonstrate your excellent communication and interpersonal skills by delivering customer-centric service. This role will provide opportunities to develop your leadership expertise within the retail sector while contributing positively to the community.
Key Responsibilities:

1. Provide guidance and direction to staff, program participants, donors, and customers, ensuring that production and quality objectives are met and sales targets are achieved, while maintaining efficient store operations.

2. Uphold a positive application of organizational policies and procedures among all staff and retail facilities, ensuring a favorable internal and external appearance.

The ideal candidate will possess outstanding verbal and written communication skills; demonstrate organizational, problem-solving, and management abilities, and exhibit a customer/detail-oriented approach.

Travel Requirements:
Local travel may be necessary.

Compensation Range:
$15.34 to $17.64 per hour
A high school diploma or equivalent and 2 years of management experience are required. Alternatively, an Associate's Degree and 1 year of management experience are acceptable.

Internal candidates will be considered with: a high school diploma or equivalent and 6 months of experience in the Goodwill Team Leader role.

Experience in retail, including fast food, resale, or manufacturing/production, is preferred.

Required Clearances, Licenses, and Certifications:
Candidates must provide current valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH).
Must possess a valid driver's license and reliable transportation.

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