Guest Experience Representative

3 weeks ago


Fredericksburg, Virginia, United States CUSA, LLC Full time
About the Role

As a Guest Service Agent at CUSA, LLC, you will play a crucial part in ensuring that our guests have an unforgettable stay. Your primary responsibility will be to provide world-class customer service, responding promptly to guest inquiries, resolving issues efficiently, and exceeding their expectations at every turn.

You will work closely with our housekeeping, front desk, and food and beverage teams to ensure seamless operations and deliver exceptional experiences to our guests. A positive attitude, strong communication skills, and the ability to multitask effectively are essential for success in this role.

The estimated annual salary for this position is $45,000-$60,000, commensurate with experience and qualifications.



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