Client Relations Specialist
4 weeks ago
As a Client Relations Specialist at Dyess Air & Plumbing, you will play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellence in service.
Key Responsibilities- Prompt Communication: Efficiently respond to incoming customer inquiries, ensuring timely assistance and support.
- Exceptional Service Delivery: Engage with clients in a courteous and professional manner, addressing their questions and concerns with care and enthusiasm.
- Goal Achievement: Strive to meet both outbound and inbound booking objectives, showcasing proactive communication skills to secure appointments.
- Team Collaboration: Contribute to a supportive work environment by assisting colleagues and sharing valuable insights.
- Multitasking Skills: Effectively manage various tasks in a dynamic setting, demonstrating strong organizational abilities and prioritization skills.
Founded in 1984, Dyess Air & Plumbing has established itself as a premier provider of HVAC solutions in the region. Our commitment to quality service and customer satisfaction is at the heart of everything we do.
Our CultureWe pride ourselves on fostering a positive workplace where teamwork, mentorship, and open communication are paramount. Our management team is dedicated to supporting each employee's growth and success.
Why Join Our Team?- Supportive Environment: We maintain a friendly workplace where respect and professionalism are valued.
- Career Development: Opportunities for advancement and professional growth are readily available.
- Competitive Pay: We offer attractive compensation packages, including performance-based bonuses.
- Comprehensive Benefits: Enjoy a range of benefits, including health insurance, retirement plans, and paid time off.
- High school diploma or equivalent.
- Minimum of 2 years of experience in HVAC or call center roles.
- Proven track record in customer service with 3-5 years of experience.
- Must be authorized to work in the United States.
We are an Equal Opportunity Employer, committed to creating an inclusive environment for all employees.
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