Client Relations Specialist

4 weeks ago


Bluffton, South Carolina, United States Dyess Air & Plumbing Full time
Job Overview

As a Client Relations Specialist at Dyess Air & Plumbing, you will play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellence in service.

Key Responsibilities
  • Prompt Communication: Efficiently respond to incoming customer inquiries, ensuring timely assistance and support.
  • Exceptional Service Delivery: Engage with clients in a courteous and professional manner, addressing their questions and concerns with care and enthusiasm.
  • Goal Achievement: Strive to meet both outbound and inbound booking objectives, showcasing proactive communication skills to secure appointments.
  • Team Collaboration: Contribute to a supportive work environment by assisting colleagues and sharing valuable insights.
  • Multitasking Skills: Effectively manage various tasks in a dynamic setting, demonstrating strong organizational abilities and prioritization skills.
About Dyess Air & Plumbing

Founded in 1984, Dyess Air & Plumbing has established itself as a premier provider of HVAC solutions in the region. Our commitment to quality service and customer satisfaction is at the heart of everything we do.

Our Culture

We pride ourselves on fostering a positive workplace where teamwork, mentorship, and open communication are paramount. Our management team is dedicated to supporting each employee's growth and success.

Why Join Our Team?
  • Supportive Environment: We maintain a friendly workplace where respect and professionalism are valued.
  • Career Development: Opportunities for advancement and professional growth are readily available.
  • Competitive Pay: We offer attractive compensation packages, including performance-based bonuses.
  • Comprehensive Benefits: Enjoy a range of benefits, including health insurance, retirement plans, and paid time off.
Job Requirements
  • High school diploma or equivalent.
  • Minimum of 2 years of experience in HVAC or call center roles.
  • Proven track record in customer service with 3-5 years of experience.
  • Must be authorized to work in the United States.

We are an Equal Opportunity Employer, committed to creating an inclusive environment for all employees.



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