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Retail Department Coordinator

2 months ago

Buffalo, New York, United States TJ Maxx Full time
Job Summary

We are seeking a highly motivated and experienced Retail Department Coordinator to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of the store.

Key Responsibilities
  • Customer Experience: Create a positive internal and external customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
  • Team Leadership: Lead by example and train and mentor Associates on front-end principles, including personalizing the customer experience and promoting loyalty programs.
  • Operations: Assign registers, support and respond to POS coverage needs, and coordinate breaks for all Associates.
  • Problem-Solving: Address customer concerns and issues promptly, ensuring a positive customer experience.
  • Communication: Communicate accurately and effectively with management and Associates when setting and addressing priorities, and provide progress updates.
Requirements
  • Availability: Available to work a flexible schedule, including nights and weekends.
  • Experience: 1 year retail experience and 6 months of leadership experience.
  • Skills: Strong understanding of merchandising techniques, capable of multi-tasking, strong communication and organizational skills, and attention to detail.
Benefits

We offer a competitive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more.