Fan Engagement Associate
2 weeks ago
About Minnesota United FC
For over forty years, professional soccer has thrived in Minnesota, with Minnesota United leading the charge in promoting the sport across all levels. Our mission is to inspire and connect our community through soccer, fostering a culture of accountability, respect, excellence, and honesty. We aim to deliver an unparalleled fan experience and strengthen our ties to the community.
Position Summary
As part of our Guest Experience Staff, known as "Loonatics," you will embody authenticity and positivity. Our team is dedicated to meticulous attention to detail, adept problem-solving, and nurturing relationships with our fans. Enthusiasm for Minnesota United is paramount, as is the commitment to serving our guests with passion. This role encompasses various guest-facing positions, including Ticket Takers and Ushers, throughout Allianz Field.
Members of the Guest Experience Staff will bring vibrant energy to Minnesota United FC home matches and stadium events during the upcoming season. This part-time role is centered on crafting an exceptional fan experience. Staff will gain valuable insights into the inner workings of a professional sporting event and collaborate with professionals across multiple departments. There are opportunities for leadership for those who demonstrate dedication and a team-oriented mindset. The Guest Experience Staff will report directly to the Guest Experience Manager.
Key Responsibilities
- Deliver an outstanding experience for all fans and supporters.
- Supervise and maintain various stadium amenities and areas during events.
- Manage gate entry and ticket validation processes.
- Act as a liaison between different departments.
- Execute additional tasks as assigned.
Qualifications
- Must be able to stand and remain active for extended periods, and lift a minimum of 20 lbs.
- Possess excellent interpersonal skills and a friendly demeanor.
- Demonstrate initiative and contribute to a positive atmosphere.
- Willingness to work flexible hours, including evenings, weekends, and holidays.
- Availability to work a majority of Minnesota United FC home games and events at Allianz Field.
- Applicants must be at least 18 years old.
We are committed to equal opportunity employment and welcome all qualified candidates to apply without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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