Technical Support Specialist

4 weeks ago


Geneva, Ohio, United States Select Source International Full time
Job Title: Technical Support Specialist

The successful candidate will provide exceptional technical support to our clients, resolving complex issues and ensuring the smooth operation of their computer systems. The role requires strong analytical and problem-solving skills, as well as excellent communication and customer service abilities.

Responsibilities:
  • Install, configure, and maintain desktop computers and associated software
  • Provide technical assistance to customers via phone, email, or in-person
  • Analyze and resolve complex technical issues related to hardware and software
  • Collaborate with other teams to ensure seamless delivery of services

Requirements:
  • Bachelor's degree in Computer Science or related field
  • Minimum 2 years of experience in a technical support role
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team

Compensation:$65,000 - $85,000 per year, depending on experience.

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